Director, Client Relations
Job Description
You are a stellar client relationship manager but do you feel a true connection to the work you are doing each day? Do you want to help grow and add value to an organization that you feel passionate about? If so, let's talk, as we are now hiring for a Director, Client Relations!
As the Director, Client Relations, you will be responsible for managing ongoing relationships with strategic employer sponsored contracts along the East Coast. You will help to enhance and build upon existing relationships further resulting in client retention, add on business, and increase in revenue.
What you will be doing:
Manage strategic accounts and strategic partnerships to ensure oversight and coordination of all services provided by Bright Horizons.
Ensure optimum development of strategic employer-sponsored contracts.
Proactively and responsively develop strong partnerships with employer sponsors to maximize client retention and loyalty and to ensure compelling client testimonials and endorsements.
Renew and negotiate client contracts to optimize company's financial return and contract terms.
Ensure clients experience the maximum return on their child care investment and view Bright Horizons as their strategic partner for all child care work/life-related issues.
Support operations in the development of new or changes in programs for clients, including budget development, developing presentations, contract negotiations, and general support.
Work collaboratively with members of Client Services and Client Relations to ensure collaboration and communication to anticipate and support client needs.
Job Requirements
What we hope you will bring to the role:
Bachelor's Degree required.
Must have related business experience that includes managing a budget.
Strong analytical skills, organizational skills, decision making skills, and basic management skills.
Experience interacting with leaders at the Executive level.
Additional Information
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster:
EEO IS THE LAW.
Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or
bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Having technical issues with your online application? Contact us at
bhrecruit@brighthorizons.com or 855-877-6866.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
You are a stellar client relationship manager but do you feel a true connection to the work you are doing each day? Do you want to help grow and add value to an organization that you feel passionate about? If so, let's talk, as we are now hiring for a Director, Client Relations!
As the Director, Client Relations, you will be responsible for managing ongoing relationships with strategic employer sponsored contracts along the East Coast. You will help to enhance and build upon existing relationships further resulting in client retention, add on business, and increase in revenue.
What you will be doing:
Manage strategic accounts and strategic partnerships to ensure oversight and coordination of all services provided by Bright Horizons.
Ensure optimum development of strategic employer-sponsored contracts.
Proactively and responsively develop strong partnerships with employer sponsors to maximize client retention and loyalty and to ensure compelling client testimonials and endorsements.
Renew and negotiate client contracts to optimize company's financial return and contract terms.
Ensure clients experience the maximum return on their child care investment and view Bright Horizons as their strategic partner for all child care work/life-related issues.
Support operations in the development of new or changes in programs for clients, including budget development, developing presentations, contract negotiations, and general support.
Work collaboratively with members of Client Services and Client Relations to ensure collaboration and communication to anticipate and support client needs.
Job Requirements
What we hope you will bring to the role:
Bachelor's Degree required.
Must have related business experience that includes managing a budget.
Strong analytical skills, organizational skills, decision making skills, and basic management skills.
Experience interacting with leaders at the Executive level.
Additional Information
Bright Horizons is dedicated to creating a workforce that promotes and supports diversity and inclusion. We provide equal employment opportunities to all individuals without discrimination. Bright Horizons complies with the laws and regulations set forth in the following EEO is the Law Poster:
EEO IS THE LAW.
Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the recruitment helpdesk at 855-877-6866 or
bhrecruit@brighthorizons.com. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Having technical issues with your online application? Contact us at
bhrecruit@brighthorizons.com or 855-877-6866.
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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