Clinical Nurse Supervisor
Company Name:
Kelly Services
Clinical Nurse Supervisor - Lewisville, TX
Kelly Services is currently seeking a Clinical Nurse Supervisor for one of our top clients in Lewisville, TX. This is a direct hire position.
As a Clinical Nurse Supervisor placed with Kelly Services, you will be responsible for supporting the timely and quality sale, installation and monitoring of Company products and services; may also provide product and service education to facilitate technology adoption and workflow change management.
What is expected of you and others at this level in Clinical Operations for functional success
Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
Has in-depth knowledge of work processes and tools within own area
Applies expertise to solve standard and non-standard problems within own area
Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
Role models Company's high ethical standards and code of conduct
Provides direction in discussing and creating development plans
Provides input into succession planning process for own work area
Aligns individual goals for self and others with work area/functional goals
Builds confidence and respect of others through a positive and energizing style
Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
Is aware of internal/external business issues
Identifies specific opportunities for long-term change within own work team or product/service
Builds customer relationships, interprets customer needs and assesses their business requirements
Leverages customer knowledge to develop alternative solutions and shares key learnings with others
Resolves day-to-day or routine problems using defined processes
Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
Effectively listens to and explains difficult issues to reach shared understanding and build alignment
Accountabilities in this role
Supervision of team of nurse of case managers.
Responsible for assigning shifts, call monitoring, quality checks to include phone and charting, coaching, and interacting with specialty pharmacies and home infusion service providers
Qualifications
Undergrad Bachelor's degree in Nursing preferred or equivalent work experience
Certified Case Manager
5 years of clinical hospital nursing experience
Telephonic nursing experience
Pharmacovigilance experience
Compliance and persistency experience
Previous management experience preferred, not required
Estimated Salary: $20 to $28 per hour based on qualifications.
Kelly Services
Clinical Nurse Supervisor - Lewisville, TX
Kelly Services is currently seeking a Clinical Nurse Supervisor for one of our top clients in Lewisville, TX. This is a direct hire position.
As a Clinical Nurse Supervisor placed with Kelly Services, you will be responsible for supporting the timely and quality sale, installation and monitoring of Company products and services; may also provide product and service education to facilitate technology adoption and workflow change management.
What is expected of you and others at this level in Clinical Operations for functional success
Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area
Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors
Has in-depth knowledge of work processes and tools within own area
Applies expertise to solve standard and non-standard problems within own area
Makes decisions, often difficult and/or unpopular, by carefully weighing pros and cons and acting for the benefit of the work team; coaches/supports subordinates in their decision-making efforts
Role models Company's high ethical standards and code of conduct
Provides direction in discussing and creating development plans
Provides input into succession planning process for own work area
Aligns individual goals for self and others with work area/functional goals
Builds confidence and respect of others through a positive and energizing style
Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles
Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area
Is aware of internal/external business issues
Identifies specific opportunities for long-term change within own work team or product/service
Builds customer relationships, interprets customer needs and assesses their business requirements
Leverages customer knowledge to develop alternative solutions and shares key learnings with others
Resolves day-to-day or routine problems using defined processes
Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence
Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success
Effectively listens to and explains difficult issues to reach shared understanding and build alignment
Accountabilities in this role
Supervision of team of nurse of case managers.
Responsible for assigning shifts, call monitoring, quality checks to include phone and charting, coaching, and interacting with specialty pharmacies and home infusion service providers
Qualifications
Undergrad Bachelor's degree in Nursing preferred or equivalent work experience
Certified Case Manager
5 years of clinical hospital nursing experience
Telephonic nursing experience
Pharmacovigilance experience
Compliance and persistency experience
Previous management experience preferred, not required
Estimated Salary: $20 to $28 per hour based on qualifications.
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