Contact Center Supervisor
UPPCO seeks a Contact Center Supervisor to lead department employees, ensure a high level of customer satisfaction, and act as a storm coordinator during extended outages.
Minimum and preferred qualifications include:
Bachelor's Degree in Business, Communications, or related field
5 years working in customer contact/customer service
3 years progressive leadership experience
Experience with utility processes, tariffs, and regulations
Salary up to $60,000/year, based on experience
Estimated Salary: $20 to $28 per hour based on qualifications.
Minimum and preferred qualifications include:
Bachelor's Degree in Business, Communications, or related field
5 years working in customer contact/customer service
3 years progressive leadership experience
Experience with utility processes, tariffs, and regulations
Salary up to $60,000/year, based on experience
Estimated Salary: $20 to $28 per hour based on qualifications.
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