Direct Sales Representative
PSC Staffing is working with a successful Company located in Addison seeking an Account Executive/Direct Sales Representative to actively sell its products and services across a variety of vertical segments. This is an established company currently in the process of launching a series of data-driven software solutions which complement their existing hardware line. Together, these tools will enable their customers to deliver increasingly higher levels of customer satisfaction, faster service and improved efficiency. We are looking for an enthusiastic and high-energy individual who has a proven track record in inbound and outbound B-to-B telesales of both hardware and software/SaaS solutions. Our ideal candidate is an existing top sales performer who enjoys working with customers to deploy integrated technology and data solutions that lead to a better onsite guest experience.
Key Responsibilities
o Provide exemplary customer service/relationship management and consultative selling to customers via telephone, online and Web calls.
o Highly proficient and resourceful at identifying and contacting prospective customers with a high propensity to use Company products and services.
o Conduct thorough customer assessments that include open-ended questions designed to accurately assess customer needs.
o Demonstrate product features to the customer including establishing appropriate ROI metrics and realistic customer expectations related to Company hardware and software/SaaS offerings.
o Monitor and discuss available customer performance data and business intelligence, making appropriate recommendations for process and service improvements.
o Responsible for processing customer requests (purchase orders, reorders, return authorizations, expedited material requests, pricing and availability requests, etc.) in a timely and accurate manner.
o Perform 50-75 outbound calls daily to prospective customers.
o Accomplish targeted performance and revenue objectives on a consistent basis.
Desired Skills and Experience
o Possess a high energy, strong desire to achieve top results with a charismatic and positive can-do attitude over the phone and in person.
o Minimum three years of experience in business to business (B-to-B) related sales.
o Background selling technology-based solutions, including either hardware or software/SaaS and recurring revenue models highly preferred.
o Understanding of the inner workings of restaurant, retail and/or service-related businesses a plus.
o Cold call sales experience including a demonstrated success utilizing cold calling for new business prospects.
o Strong communication, presentation, multitasking, financial and analytical skills.
o Proficient in Microsoft Office and Windows based applications (Excel, Word, PowerPoint) and usage of CRM systems such as NetSuite.
o College Degree is preferred, or applicable work experience Estimated Salary: $20 to $28 per hour based on qualifications.
Key Responsibilities
o Provide exemplary customer service/relationship management and consultative selling to customers via telephone, online and Web calls.
o Highly proficient and resourceful at identifying and contacting prospective customers with a high propensity to use Company products and services.
o Conduct thorough customer assessments that include open-ended questions designed to accurately assess customer needs.
o Demonstrate product features to the customer including establishing appropriate ROI metrics and realistic customer expectations related to Company hardware and software/SaaS offerings.
o Monitor and discuss available customer performance data and business intelligence, making appropriate recommendations for process and service improvements.
o Responsible for processing customer requests (purchase orders, reorders, return authorizations, expedited material requests, pricing and availability requests, etc.) in a timely and accurate manner.
o Perform 50-75 outbound calls daily to prospective customers.
o Accomplish targeted performance and revenue objectives on a consistent basis.
Desired Skills and Experience
o Possess a high energy, strong desire to achieve top results with a charismatic and positive can-do attitude over the phone and in person.
o Minimum three years of experience in business to business (B-to-B) related sales.
o Background selling technology-based solutions, including either hardware or software/SaaS and recurring revenue models highly preferred.
o Understanding of the inner workings of restaurant, retail and/or service-related businesses a plus.
o Cold call sales experience including a demonstrated success utilizing cold calling for new business prospects.
o Strong communication, presentation, multitasking, financial and analytical skills.
o Proficient in Microsoft Office and Windows based applications (Excel, Word, PowerPoint) and usage of CRM systems such as NetSuite.
o College Degree is preferred, or applicable work experience Estimated Salary: $20 to $28 per hour based on qualifications.
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