Access Point Support Representative
Duration: 3 month(s)
Hours: 7:30am to 5:30pm
Work Week: 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday
Description/Comment:
The Access Point Support Representative is responsible for maintaining and growing customer business. He/She interfaces directly with the customer to identify business needs and position UPS products and services to meet those needs. He/She will collaborate with others to manage contract administration and compliance and solution implementation activities. The Access Point Support Representative will help prioritize customer opportunities and implement account strategies. This position is also responsible for making proactive sales and reactive support contact with UPS Access Point locations to grow and maintain the business within the assigned territory. This position meets customers face-to-face to identify their business needs, leverage UPS products and services, and retain current business. He/She informs and trains customers on the usage of technology solutions to ensure tools are used properly. This position performs in-person quarterly audits to ensure Access Point compliance. The Access Point Support Representative also responds to customer questions, complaints, and inquiries to meet customer needs.
Additional Job Details: Must meet professional appearance standardsEstimated Salary: $20 to $28 per hour based on qualifications.
Hours: 7:30am to 5:30pm
Work Week: 1 - Monday, 2 - Tuesday, 3 - Wednesday, 4 - Thursday, 5 - Friday
Description/Comment:
The Access Point Support Representative is responsible for maintaining and growing customer business. He/She interfaces directly with the customer to identify business needs and position UPS products and services to meet those needs. He/She will collaborate with others to manage contract administration and compliance and solution implementation activities. The Access Point Support Representative will help prioritize customer opportunities and implement account strategies. This position is also responsible for making proactive sales and reactive support contact with UPS Access Point locations to grow and maintain the business within the assigned territory. This position meets customers face-to-face to identify their business needs, leverage UPS products and services, and retain current business. He/She informs and trains customers on the usage of technology solutions to ensure tools are used properly. This position performs in-person quarterly audits to ensure Access Point compliance. The Access Point Support Representative also responds to customer questions, complaints, and inquiries to meet customer needs.
Additional Job Details: Must meet professional appearance standardsEstimated Salary: $20 to $28 per hour based on qualifications.
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