Corporate Trainer
DEPARTMENT: Operations
REPORTS TO: Director of Training and Development
PAY TYPE: Exempt
EFFECTIVE DATE: 3/13/15
JOB
Summary:
As a Corporate Trainer at Chicken Salad Chick, you will be our Brand ambassador and must demonstrate and uphold our culture at all times. In this role you will be responsible for training franchise owners, managers and team members in their respective roles so they can provide every guest, on every visit, a superb experience that creates a lasting memory.
You will be expected to learn all Brand standards, follow them and inspire others to do the same. The Training & Development Department seeks to continuously improve its methods and materials and your feedback will be essential in achieving this goal.
Essential Functions:
Facilitate training for owners and managers
Conduct team member training for restaurant openings
Establish open lines of communication with franchise owners and managers and be able to provide performance feedback on training participants
Continually improve training methods, materials and delivery
Order training materials and supplies
Assist with Company initiatives and provide operational support when needed
Operate within the established department budget
REQUIREMENTS:
Education
High school diploma or GED required
Bachelor's degree preferred
Experience
Previous restaurant management experience desired
Other
Must be able to travel up to 75% of the time
Must be willing to relocate to Auburn, Alabama
Must be able to demonstrate the Chicken Salad Chick culture
Must be comfortable presenting material in both a classroom and in-restaurant environment
Proficient with Microsoft Word, Excel, PowerPoint and Outlook (experience with PhotoShop and e-learning authoring software is a plus)
KEY COMPETENCIES:
Excellent presentation skills
Excellent writing skills
Organizational skills
Performance management skills
Time management skills
PHYSICAL REQUIREMENTS:
Ability to move freely throughout all areas of the restaurant.
Ability to lift or carry 40 pounds.
Ability to travel to all restaurant locations and throughout any new areas being considered for growth opportunities.
Ability to stand for sustained periods of time.
Ability to handle papers, pick up telephone, type on a computer, etc.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified. Team members may be asked to perform other duties as required by business needs.Estimated Salary: $20 to $28 per hour based on qualifications.
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