Administrative Support Rep
Company Name:
Coast Professional, Inc.
job
Summary
The Administrative Support
position
is responsible for preparing and submitting wage garnishment documents, gathering legal documentation, confirming payment arrangements, notifying borrowers of payments returned due to insufficient funds, and preparing/updating monthly and weekly reports.
Job Duties and Responsibilities
Confirm payment arrangements
Notify borrowers of returned payments
Prepare consolidation or legal referral documents
Review accounts and schedule contact dates for follow-up calls
Prepare or update monthly and weekly reports for submission to management
Additional duties as assigned
Qualifications
Education
High school diploma or GED required
Experience
Collection experience preferred
Knowledge, Skills and Abilities
Working knowledge of modern office procedures, methods, and
computer
equipment
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws and methods as related to debt collection.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the FDCPA test.
May be required to undergo and pass applicable background checks.
Working Conditions
The physical demands described here are representative of those that must be met by an
employee
to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Disclaimer
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Coast Professional, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.Estimated Salary: $20 to $28 per hour based on qualifications.
Coast Professional, Inc.
job
Summary
The Administrative Support
position
is responsible for preparing and submitting wage garnishment documents, gathering legal documentation, confirming payment arrangements, notifying borrowers of payments returned due to insufficient funds, and preparing/updating monthly and weekly reports.
Job Duties and Responsibilities
Confirm payment arrangements
Notify borrowers of returned payments
Prepare consolidation or legal referral documents
Review accounts and schedule contact dates for follow-up calls
Prepare or update monthly and weekly reports for submission to management
Additional duties as assigned
Qualifications
Education
High school diploma or GED required
Experience
Collection experience preferred
Knowledge, Skills and Abilities
Working knowledge of modern office procedures, methods, and
computer
equipment
Excellent communication skills
Principles and practices of customer service.
Establish a good working relationship with team members and internal contacts in order to maintain and continuously strive to improve the level of overall service being provided.
Good organizational skills and attention to detail.
Ability to comply with rules, regulations, laws and methods as related to debt collection.
Work independently in the absence of immediate supervision.
Ability to handle and resolve recurring problems.
Successfully complete and pass the FDCPA test.
May be required to undergo and pass applicable background checks.
Working Conditions
The physical demands described here are representative of those that must be met by an
employee
to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or finger, handle, or feel objects, tools or controls. The employee is occasionally required to stand; walk; sit; reach with hands and arms.
The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
The noise level in the work environment is usually moderate.
Disclaimer
This job description reflects management's assignment of essential job functions but is not intended to be a comprehensive list of all activities, duties and responsibilities required by the job incumbent. Nothing in the herein restricts management's right to assign or reassign duties and responsibilities to this job at any time.
This document does not create an employment contract, implied or otherwise, other than an at will relationship.
Coast Professional, Inc. is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, or national origin.Estimated Salary: $20 to $28 per hour based on qualifications.
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