College Sports - Customer Service Representative (79707) - WorkInSports (Midland, TX) Customer Service & Call Center at Geebo

College Sports - Customer Service Representative (79707) - WorkInSports (Midland, TX)

Our Customer Service Representatives primary responsibility is to assist travelers in getting to and from their event destination according to their budget and itinerary.
This position will mostly handle incoming calls; in a professional, efficient, friendly manner.
Primary
Responsibilities:
Customer service support primarily by phone communication.
Assist in developing and executing specific procedures, analyze and challenge current processes and offer suggestions to streamline procedures.
Maintain and update event manifests, such as rooming lists and other event components.
Verify rooming list accuracy and other quality control items.
Support the event team with their needs and responsibilities, as necessary.
Customer Service and Sales Gain a working knowledge on all office events and services and answer incoming sales calls.
Reporting Relationships and Working Conditions (legal) Report to the assigned Manager for daily work and general office issues.
Work will typically be from eight to five, five days a week.
Some additional hours and weekends will be required during peak events times.
Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.

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