Representative-Customer Srvice Human Resources (HR) at Geebo

Representative-Customer Srvice

Company Name:
Arca24.com
Salary period: Annual
Processes orders, prepares correspondence and fulfills customer needs to ensure customer satisfaction. Cross-trains in other administrative areas when required. Practices safe work practices.
RESPONSIBILITIES AND DUTIES
(50%)
Process orders for stores
Prepare billing for order add-ons and pickups
Prepare all paperwork for loading and production; run any pertinent reports
Prepare invoices for dispatch and attach any necessary communications to the stores
(30%)
Receive and resolve customer requests, concerns and complaints
Answer and route all departmental calls
(10%)
Maintain filing system for invoices, reports and other customer related information
Provide clerical support to other departments as needed
(5%)
Coordinate and disseminate corporate, marketing and other company information to the stores
Assist with routing of trucks where applicable
(5%)
Process credits for the Domino's Pizza stores
Code credits for delivery accuracy
Coordinate credit requests with appropriate departments for further research
Process special orders/pick-upsEstimated Salary: $20 to $28 per hour based on qualifications.

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