Business Analyst
Company Name:
Quantum Tech Staffing
Quantum Tech Staffing is looking for a Business Analyst for a year-long contract position with a client in Harrisburg, Pennsylvania.
The BA is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.
The contractors primary responsibilities will be to provide program office and business partner ongoing logistical and business operational support for the clients stand-alone software applications and enterprise software applications. The legacy applications will be maintained for several years to support the clients business needs until their functionality is incorporated into the larger system. The contractors responsibilities include identification and analysis of new or changing business requirements that affect the legacy applications; assistance with quarterly data collection processes and submission of required federal and state reports; and the provision of technical assistance users of the legacy and enterprise systems.
Primary responsibilities will include performing independent and consultative research and analysis activities and coordinating with business partners, program office and regional office representatives to identify and recommend solutions regarding: a) Business processes and/or procedures, b) Data anomalies and system issues, and c) Logistical and adoption support activities to ensure continuity of business operations.
TASKS TO BE PERFORMED:
1. Communication with partners to identify and resolve information system and data issues.
2. Reviews business requirements functional specifications for system development or enhancements initiatives and provides associated systems deployment, adoption, problem resolution, and end-user support activities.
3. Provides assistance and support to business operations and end users of software applications regarding business operations and technical issue evaluations and resolutions.
4. Investigates and resolves business operational, software, and data issues identified and reported by users.
5. Serves as the contact for users having problems and escalates as necessary.
6. Applies existing software and business process documentation to resolve user issues.
7. Obtains and maintains a comprehensive understanding and acts as a subject matter expert for the designated applications and their respective interdependencies and integration points in business operations and processes.
8. Discusses application and data issues with designated staff and recommends changes that may improve the application or business process.
9. Works closely with staff to produce and analyze quarterly, semi-annual and annual reports.
10. Provides assistance regarding data collection and reporting to county partners and contractors with independence of judgment within established policies, procedures, and controlling legislation.
11. Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
12. Uses Microsoft programs (Excel, Word, Powerpoint, Access, Outlook) for documentation and communication purposes.
13. Works with staff and county partners to identify informational needs and gaps in existing data collection systems.
14. Provide regular progress updates to appropriate staff.
15. Follows quality standards, and displays strong customer service skills.
16. Completes assigned tasks.
Required Experience and Skills:
Business Analysis experience- 5 years
Data Analysis experience- 3 years
Knowledge of business process and systems analysis principles, practices, and techniques- 3 years
Ability to analyze and interpret written and numerical information- 3 years
Excellent written and verbal communication skills
Preferred
Experience:
BA experience working in a human services field
EOE.Estimated Salary: $20 to $28 per hour based on qualifications.
Quantum Tech Staffing
Quantum Tech Staffing is looking for a Business Analyst for a year-long contract position with a client in Harrisburg, Pennsylvania.
The BA is responsible for the set of tasks and techniques used to work as a liaison among stakeholders in order to understand the structure, policies, and operations of an organization.
The contractors primary responsibilities will be to provide program office and business partner ongoing logistical and business operational support for the clients stand-alone software applications and enterprise software applications. The legacy applications will be maintained for several years to support the clients business needs until their functionality is incorporated into the larger system. The contractors responsibilities include identification and analysis of new or changing business requirements that affect the legacy applications; assistance with quarterly data collection processes and submission of required federal and state reports; and the provision of technical assistance users of the legacy and enterprise systems.
Primary responsibilities will include performing independent and consultative research and analysis activities and coordinating with business partners, program office and regional office representatives to identify and recommend solutions regarding: a) Business processes and/or procedures, b) Data anomalies and system issues, and c) Logistical and adoption support activities to ensure continuity of business operations.
TASKS TO BE PERFORMED:
1. Communication with partners to identify and resolve information system and data issues.
2. Reviews business requirements functional specifications for system development or enhancements initiatives and provides associated systems deployment, adoption, problem resolution, and end-user support activities.
3. Provides assistance and support to business operations and end users of software applications regarding business operations and technical issue evaluations and resolutions.
4. Investigates and resolves business operational, software, and data issues identified and reported by users.
5. Serves as the contact for users having problems and escalates as necessary.
6. Applies existing software and business process documentation to resolve user issues.
7. Obtains and maintains a comprehensive understanding and acts as a subject matter expert for the designated applications and their respective interdependencies and integration points in business operations and processes.
8. Discusses application and data issues with designated staff and recommends changes that may improve the application or business process.
9. Works closely with staff to produce and analyze quarterly, semi-annual and annual reports.
10. Provides assistance regarding data collection and reporting to county partners and contractors with independence of judgment within established policies, procedures, and controlling legislation.
11. Establishes and maintains effective working relationships with the network of county children and youth agencies, other Department staff, and other contractors.
12. Uses Microsoft programs (Excel, Word, Powerpoint, Access, Outlook) for documentation and communication purposes.
13. Works with staff and county partners to identify informational needs and gaps in existing data collection systems.
14. Provide regular progress updates to appropriate staff.
15. Follows quality standards, and displays strong customer service skills.
16. Completes assigned tasks.
Required Experience and Skills:
Business Analysis experience- 5 years
Data Analysis experience- 3 years
Knowledge of business process and systems analysis principles, practices, and techniques- 3 years
Ability to analyze and interpret written and numerical information- 3 years
Excellent written and verbal communication skills
Preferred
Experience:
BA experience working in a human services field
EOE.Estimated Salary: $20 to $28 per hour based on qualifications.
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