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Help Desk Technician - Level 2 Company Name: Workforce Opportunity Services Responsibilities: Respond to and resolve help desk tickets in a timely and courteous manner. Diagnose and troubleshoot both hardware and software issues across the office. Identify and learn appropriate software and hardware used and supported by the organization. Test fixes to ensure the problem has been adequately resolved. Perform post-resolution follow-ups to help requests. Develop help sheets and frequently asked questions lists for end users.. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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