District Director
U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS) comprised of approximately 19,000 Federal employees. We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities.Functions include adjudication of:
Immigrant and nonimmigrant visa petitions Citizenship applications and naturalization petitions Asylum and refugee applications A variety of other immigration applications and petitions The Field Operations Directorate provides management and oversight to the diverse operations of the National Benefits Center, and the domestic regional, district, field, and field support offices; adjudicates applications and petitions for immigration benefits; interviews applicants for immigration benefits; conducts naturalization ceremonies nationwide; completes required security and background security checks for pending applications and petitions; and provides immigration information and outreach.The District Director oversees and manages the day-to-day operations, efficient adjudication of all applications and petitions for immigration benefits, and administrative investigations within their designated geographic area. The incumbent independently manages all service related program activities and operations for the USCIS District Office and multiple Field Offices within jurisdictions that encompass large metropolitan areas (such as Miami, New York City, Los Angeles); and/or are spread across large geographically dispersed areas crossing multiple states.The District Director has authority and responsibility over the designated areas to ensure proper management and administration of immigration benefits program and services, and is responsible for leading, developing, analyzing, monitoring and evaluating all program activities and for implementing any changes that are the result of changes in policy, legislation, regulation, executive action, instruction, etc., and impact the mission activities of the directorate, USCIS and its stakeholders. The incumbent leads through change, ensures goals and targets are met, and drives innovation through process/program improvement to create efficiencies and achieve outcomes.As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at http:
//www.uscis.gov. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees.Your application should demonstrate that you possess the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as:
Leading the work of an organizational unit Ensuring the success of one or more specific major programs or projects Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance Supervising the work of employees, developing policy and other executive functions To meet the minimum qualification requirements for this position, your application must show evidence that you possess the five (5) Executive Core Qualifications listed below. Typically, experience of this nature is gained at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.If your experience does not include these basic qualifications, you will not be determined qualified for this position. Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified. The application process used to recruit for this position is the TRADITIONAL METHOD.MANDATORY EXECUTIVE CORE QUALIFICATIONSAll applicants must submit a written narrative addressing each ECQ generally not to exceed two (2) pages per ECQ for a total of no more than 10 pages. Any information in excess of ten (10) pages WILL NOT be considered.A sample 5-page executive level resume and ECQ narratives can be viewed at this link http:
//www.opm.gov/ses/references/GuidetoSESQuals_2012.pdfApplicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQs narratives.Challenge:
Describe a specific problem or goal.Context:
Describe the individuals and groups you worked with, and/or environment in which you worked to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).Action:
Discuss the specific actions you took to address a challenge.Result:
Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.ECQ 1 -LEADING CHANGE:
This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.ECQ 2 -LEADING PEOPLE:
This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.ECQ 3 -RESULTS DRIVEN:
This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.ECQ 4 -BUSINESS ACUMEN:
This core qualification involves the ability to manage human, financial, and information resources strategically.ECQ 5 -BUILDING COALITIONS:
This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.Additional information on the Executive Core Qualifications is available at https:
//www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/MANDATORY TECHNICAL QUALIFICATION(S)All applicants must submit a written narrative explaining how they meet the mandatory technical qualification(s) not to exceed one (1) page for each MTQ. Please give examples and explain the depth of the knowledge you possess and the sensitivity of the issues you handled, etc. Any information in excess of one (1) page per MTQ WILL NOT be considered.MTQ 1. Demonstrated executive level leadership in administering national adjudicative and/or discretionary benefit programs that impact the national security of the United States, including overseeing and ensuring integrity, efficiency and quality of program operations, and managing change across multiple, geographically dispersed offices.
Estimated Salary: $20 to $28 per hour based on qualifications.
Immigrant and nonimmigrant visa petitions Citizenship applications and naturalization petitions Asylum and refugee applications A variety of other immigration applications and petitions The Field Operations Directorate provides management and oversight to the diverse operations of the National Benefits Center, and the domestic regional, district, field, and field support offices; adjudicates applications and petitions for immigration benefits; interviews applicants for immigration benefits; conducts naturalization ceremonies nationwide; completes required security and background security checks for pending applications and petitions; and provides immigration information and outreach.The District Director oversees and manages the day-to-day operations, efficient adjudication of all applications and petitions for immigration benefits, and administrative investigations within their designated geographic area. The incumbent independently manages all service related program activities and operations for the USCIS District Office and multiple Field Offices within jurisdictions that encompass large metropolitan areas (such as Miami, New York City, Los Angeles); and/or are spread across large geographically dispersed areas crossing multiple states.The District Director has authority and responsibility over the designated areas to ensure proper management and administration of immigration benefits program and services, and is responsible for leading, developing, analyzing, monitoring and evaluating all program activities and for implementing any changes that are the result of changes in policy, legislation, regulation, executive action, instruction, etc., and impact the mission activities of the directorate, USCIS and its stakeholders. The incumbent leads through change, ensures goals and targets are met, and drives innovation through process/program improvement to create efficiencies and achieve outcomes.As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility. For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at http:
//www.uscis.gov. The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.As a basic requirement for entry into the SES, applicants must provide evidence of progressively responsible leadership experience that is indicative of senior executive level managerial capability. This experience should be sufficiently broad in scope and at a major management level in a large or complex organization. The ideal candidate will have experience supervising a large number of employees through subordinate supervisors and have experience hiring, developing and evaluating employees.Your application should demonstrate that you possess the knowledge, skills and abilities to successfully fulfill responsibilities inherent in SES positions such as:
Leading the work of an organizational unit Ensuring the success of one or more specific major programs or projects Monitoring progress toward strategic organizational goals, evaluating organizational performance and taking action to improve performance Supervising the work of employees, developing policy and other executive functions To meet the minimum qualification requirements for this position, your application must show evidence that you possess the five (5) Executive Core Qualifications listed below. Typically, experience of this nature is gained at the GS-15 or equivalent level in the federal service or its equivalent in the private sector.If your experience does not include these basic qualifications, you will not be determined qualified for this position. Noncompetitive status- if you are a current or reinstatement eligible Career SES or a graduate of an Office of Personnel Management (OPM) approved SES Candidate Development Program (CDP) and your ECQs have been certified by OPM's Qualifications Review Board (QRB)-you are not required to address the ECQs. Current and reinstatement eligible SES must include with your application a copy of your most recent SF-50, Notification of Personnel Action, documenting your SES Career Appointment. CDP graduates must include a copy of your OPM CDP graduation certificate or other proof that your ECQs have been QRB certified. The application process used to recruit for this position is the TRADITIONAL METHOD.MANDATORY EXECUTIVE CORE QUALIFICATIONSAll applicants must submit a written narrative addressing each ECQ generally not to exceed two (2) pages per ECQ for a total of no more than 10 pages. Any information in excess of ten (10) pages WILL NOT be considered.A sample 5-page executive level resume and ECQ narratives can be viewed at this link http:
//www.opm.gov/ses/references/GuidetoSESQuals_2012.pdfApplicants are encouraged to follow the Challenge, Context, Action and Results (C-C-A-R) model when preparing written ECQs narratives.Challenge:
Describe a specific problem or goal.Context:
Describe the individuals and groups you worked with, and/or environment in which you worked to address a particular challenge (e.g., clients, co-workers, members of Congress, shrinking budget, low morale).Action:
Discuss the specific actions you took to address a challenge.Result:
Give specific examples of measures/outcomes that had some impact on the organization. These accomplishments demonstrate the quality and effectiveness of your leadership skills.ECQ 1 -LEADING CHANGE:
This core qualification involves the ability to bring about strategic change, both within and outside the organization, to meet organizational goals. Inherent to this Executive Core Qualification (ECQ) is the ability to establish an organizational vision and to implement it in a continuously changing environment.ECQ 2 -LEADING PEOPLE:
This core qualification involves the ability to lead people toward meeting the organization's vision, mission, and goals. Inherent to this ECQ is the ability to provide an inclusive workplace that fosters the development of others, facilitates cooperation and teamwork, and supports constructive resolution of conflicts.ECQ 3 -RESULTS DRIVEN:
This core qualification involves the ability to meet organizational goals and customer expectations. Inherent to this ECQ is the ability to make decisions that produce high quality results by applying technical knowledge, analyzing problems, and calculating risks.ECQ 4 -BUSINESS ACUMEN:
This core qualification involves the ability to manage human, financial, and information resources strategically.ECQ 5 -BUILDING COALITIONS:
This core qualification involves the ability to build coalitions internally and with other Federal agencies, state and local governments, nonprofit and private sector organizations, foreign governments or international organizations to achieve common goals.Additional information on the Executive Core Qualifications is available at https:
//www.opm.gov/policy-data-oversight/senior-executive-service/executive-core-qualifications/MANDATORY TECHNICAL QUALIFICATION(S)All applicants must submit a written narrative explaining how they meet the mandatory technical qualification(s) not to exceed one (1) page for each MTQ. Please give examples and explain the depth of the knowledge you possess and the sensitivity of the issues you handled, etc. Any information in excess of one (1) page per MTQ WILL NOT be considered.MTQ 1. Demonstrated executive level leadership in administering national adjudicative and/or discretionary benefit programs that impact the national security of the United States, including overseeing and ensuring integrity, efficiency and quality of program operations, and managing change across multiple, geographically dispersed offices.
- Department:
0340 Program Management - Salary Range:
$131,239 to $197,300 per year
Estimated Salary: $20 to $28 per hour based on qualifications.
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