New Restaurant Opening Trainer
Overview
The NRO Trainer is primarily responsible for training and guiding performance of Crewmembers at new Restaurant openings. He/she must work fast and with a sense of urgency, while being friendly to Customers and supportive of the opening Management team. In all assignments, the NRO Trainer must uphold Cane's standards and enable Crewmembers to execute their responsibilities at a high level.
Responsibilities
New Openings
Ensures the highest levels of training standards at all NROs
Follows NRO processes and systems
Supports the proper execution of all NRO processes, systems, and standards
Adheres to scheduled shifts and is willing to stay beyond when business or circumstances dictate
Supports identification and development of future leaders among new Crewmembers
Evaluates Crewmember performance honestly and completely
Manages all administrative tasks associated with each NRO before, during, and after the opening in a timely fashion
Supporting Restaurants
Supports previously opened Restaurants as needed, including:
Executes extended NRO support plans
Facilitating training classes, seminars, and working sessions
Evaluating and developing targeted Crew and Managers
Execute action plans
Plan, design, implement, and follow-up on all projects as assigned by the NRO Leadership
Serves as subject matter expert SME for Training or other cross-departmental project teams
Administrative
Completes expense reports and other administrative duties as needed and in accordance with deadlines
Responds to e-mail, phone calls, and voicemails in accordance with How We Do Business policies
Qualifications
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lead, motivate, and empower Cane's Crewmembers
Ability to align Crew with Cane's culture by balancing seriousness and having fun
Takes initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercises good judgment in decision making
Open to feedback and to self improvement
Holds self accountable for high personal standards of conduct and professionalism
Excellent speaking and presentation techniques
Serves as a role model by demonstrating and up holding Raising Cane's policies and standards
Qualifications:
Track record of high performance in Cane's operation
Minimum of High School Diploma or equivalent required, some College preferred
Must be 18 years of age or older
Minimum of two years of previous quick service or restaurant supervisory experience
1 to 3 years' management experience in the hospitality field desirable
Previous training experience preferred
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
The NRO Trainer is primarily responsible for training and guiding performance of Crewmembers at new Restaurant openings. He/she must work fast and with a sense of urgency, while being friendly to Customers and supportive of the opening Management team. In all assignments, the NRO Trainer must uphold Cane's standards and enable Crewmembers to execute their responsibilities at a high level.
Responsibilities
New Openings
Ensures the highest levels of training standards at all NROs
Follows NRO processes and systems
Supports the proper execution of all NRO processes, systems, and standards
Adheres to scheduled shifts and is willing to stay beyond when business or circumstances dictate
Supports identification and development of future leaders among new Crewmembers
Evaluates Crewmember performance honestly and completely
Manages all administrative tasks associated with each NRO before, during, and after the opening in a timely fashion
Supporting Restaurants
Supports previously opened Restaurants as needed, including:
Executes extended NRO support plans
Facilitating training classes, seminars, and working sessions
Evaluating and developing targeted Crew and Managers
Execute action plans
Plan, design, implement, and follow-up on all projects as assigned by the NRO Leadership
Serves as subject matter expert SME for Training or other cross-departmental project teams
Administrative
Completes expense reports and other administrative duties as needed and in accordance with deadlines
Responds to e-mail, phone calls, and voicemails in accordance with How We Do Business policies
Qualifications
ADDITIONAL REQUIREMENTS:
The intellectual and physical demands described below are representative of what must be met by a Crewmember to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to lead, motivate, and empower Cane's Crewmembers
Ability to align Crew with Cane's culture by balancing seriousness and having fun
Takes initiative
Excellent interpersonal and communication skills
Ability to recognize problems and problem solve
Ability to set goals and convert plans into action
Ability to see patterns in performance and strategize solutions
Exercises good judgment in decision making
Open to feedback and to self improvement
Holds self accountable for high personal standards of conduct and professionalism
Excellent speaking and presentation techniques
Serves as a role model by demonstrating and up holding Raising Cane's policies and standards
Qualifications:
Track record of high performance in Cane's operation
Minimum of High School Diploma or equivalent required, some College preferred
Must be 18 years of age or older
Minimum of two years of previous quick service or restaurant supervisory experience
1 to 3 years' management experience in the hospitality field desirable
Previous training experience preferred
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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