Admissions Representative
Do you enjoy meeting and talking to new people every day? Are you a fun and energetic person with a strong back ground of sales experience? If you answered yes to either of the above questions, then Success Educations Colleges might be the place for you. The ideal candidate will be full of energy, people oriented, and have a strong desire to help people change their lives by training for a new career. The Admissions Representative candidate must also possess a strong sales back ground.
SEC Admissions Representative Job Description
POSITION SUMMARY
Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and College, policies and regulations
ESSENTIAL DUTIES AND RESPONSIBLITIES
o Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment and the academic file.
o Adheres to company Admissions Code of Ethics, policies and procedures.
o Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
o Works compliantly within federal and state regulations.
o Contacts prospects by telephone, email or text message to set appointments for interviews.
o Provide superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person.
o Assists and discusses the benefits of education with prospective students.
o Follows-up with prospective students to ensure all obstacles have been overcome, the prospect attends orientation prior to the start date and the prospect has a positive experience.
o Completes follow-up activities with enrolled students.
o Produces personally developed inquiries and helps increase SEC referrals.
o Ensures a positive work environment that puts the needs of the student first while fostering a team oriented approach in coordinating student needs with other departments.
o Accurately forecasts new incoming students by program in order to assist in planning for classroom capacity.
o Takes part in campus, departmental, and college events.
o Inputs all activity into database management system in a timely and accurate manner.
o Actively participates in training and development as needed both in a group and individually.
o Submits required reports and projects in a timely manner. Maintains and organizes inquires and enrollment paperwork.
o Represents the campus accurately and upholds Company values at off-site events.
o Performs other duties as assigned.
KNOWLEDGE AND SKILLS
o Possess knowledgeable of and stays current on program offerings.
o Demonstrated ability to meet and exceed sales goals in a fast paced environment.
o Demonstrated skills in facilitating and modeling a strong customer service orientation.
o Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
o Ability to project a professional image in person, over the phone and in writing.
o Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
o Strong organizational skills.
o Capacity to work in a fast-paced environment and be a self-starter.
o Ability to focus on specific quantifiable goals for achievement.
o Possess a strong drive to achieve assigned goals.
o Ability to work within a team and be a team player.
o Demonstrated computer literacy skills including working knowledge of Microsoft Office applications:
Word, Excel, and Outlook.
EDUCATION AND EXPERIENCE
o High School diploma or equivalent required.
o Previous face-to-face sales, marketing or customer service experience preferred.Estimated Salary: $20 to $28 per hour based on qualifications.
SEC Admissions Representative Job Description
POSITION SUMMARY
Responsible for all phases of the Admissions process. Presents the campus and its programs to prospective students. Enrolls qualified individuals into education programs. Conducts all admissions activities with the highest integrity and business ethics while adhering to state, federal, and College, policies and regulations
ESSENTIAL DUTIES AND RESPONSIBLITIES
o Responsible for the enrollment process and documentation needed to complete inquiry tracking, the Financial Aid packaging appointment and the academic file.
o Adheres to company Admissions Code of Ethics, policies and procedures.
o Communicates effectively when working with prospective, future and current students while avoiding misrepresentation at all times.
o Works compliantly within federal and state regulations.
o Contacts prospects by telephone, email or text message to set appointments for interviews.
o Provide superior customer service when interacting with prospective students on the phone, in writing, by email, text message and/or in person.
o Assists and discusses the benefits of education with prospective students.
o Follows-up with prospective students to ensure all obstacles have been overcome, the prospect attends orientation prior to the start date and the prospect has a positive experience.
o Completes follow-up activities with enrolled students.
o Produces personally developed inquiries and helps increase SEC referrals.
o Ensures a positive work environment that puts the needs of the student first while fostering a team oriented approach in coordinating student needs with other departments.
o Accurately forecasts new incoming students by program in order to assist in planning for classroom capacity.
o Takes part in campus, departmental, and college events.
o Inputs all activity into database management system in a timely and accurate manner.
o Actively participates in training and development as needed both in a group and individually.
o Submits required reports and projects in a timely manner. Maintains and organizes inquires and enrollment paperwork.
o Represents the campus accurately and upholds Company values at off-site events.
o Performs other duties as assigned.
KNOWLEDGE AND SKILLS
o Possess knowledgeable of and stays current on program offerings.
o Demonstrated ability to meet and exceed sales goals in a fast paced environment.
o Demonstrated skills in facilitating and modeling a strong customer service orientation.
o Demonstrated skills in establishing and maintaining effective working relationships with students, staff, faculty, and the public.
o Ability to project a professional image in person, over the phone and in writing.
o Possess quality voice skills, speak well, and be clearly understood via telephone and in person.
o Strong organizational skills.
o Capacity to work in a fast-paced environment and be a self-starter.
o Ability to focus on specific quantifiable goals for achievement.
o Possess a strong drive to achieve assigned goals.
o Ability to work within a team and be a team player.
o Demonstrated computer literacy skills including working knowledge of Microsoft Office applications:
Word, Excel, and Outlook.
EDUCATION AND EXPERIENCE
o High School diploma or equivalent required.
o Previous face-to-face sales, marketing or customer service experience preferred.Estimated Salary: $20 to $28 per hour based on qualifications.
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