100316 - Supv-Inside Sales
Company Name:
School Specialty, Inc.
Requisition Number: 1184
Internal Job Title / Job Code: 100316 - Supv-Inside Sales
Area of Interest: Sales
Position Type: Full Time
City: Nashua
State / Province: New Hampshire
Position Description: Job summary
This position reports to a Director of Sales Support Services and is responsible for effectively leading a team of Inside Sales Specialists including motivating and coaching to key performance indicators in order to meet and/or exceed customer expectations and company goals.
Summary of essential job functions
o Accountable for the day to day operations of a team of 6 Elementary and 3 Secondary Inside Sales Specialists
o Provides leadership and communication to team so that they are inspired to provide innovative and creative solutions that are value added to customers.
o Responsible for the development, and motivation of their team to ensure attainment of Company goals.
o Monitors key performance indicators and provides associates with individual and team results.
o With positive intent, provide recognition, constructive performance feedback, and assist them through mentoring, coaching and counseling for continuous performance improvement.
o Communicates and monitors procedures and processes to support company and departmental standards.
o Assures the team members all have appropriate training and resources to deliver a value added experience for customers.
o Identifies and resolves service concerns through research and root cause analysis.
o Maintains safe and healthful working conditions within stewardship by ensuring all associates comply with company safety policies and procedures
School Specialty, Inc. is a Drug Free Workplace.
All applicants are subject to a drug screen and or background check as a condition of employment.
Equal Opportunity Employer
Requirements: Minimum requirements
Bachelor's Degree in Business or related field; or equivalent work experience with a minimum of five years sales experience and three years supervisory/leadership experience
Knowledge/Skills required
oDemonstrates dedication to exceeding customer requirements.
oProficient in Microsoft Office products such as Word, Excel and Outlook.
oAbility to provide effective feedback and coaching for advocate performance and development.
oEffective written, verbal, interpersonal communication and presentation skills.
oProblem-solving skills and ability to resolve discrepancies and conflicts.
oStrong organization skills and the ability to delegate.
oAbility to time manage with multiple tasks and effectively set priority.
oOracle experience a plus
oExperience designing, implementing, and leading process improvement change intiatives a plusEstimated Salary: $20 to $28 per hour based on qualifications.
School Specialty, Inc.
Requisition Number: 1184
Internal Job Title / Job Code: 100316 - Supv-Inside Sales
Area of Interest: Sales
Position Type: Full Time
City: Nashua
State / Province: New Hampshire
Position Description: Job summary
This position reports to a Director of Sales Support Services and is responsible for effectively leading a team of Inside Sales Specialists including motivating and coaching to key performance indicators in order to meet and/or exceed customer expectations and company goals.
Summary of essential job functions
o Accountable for the day to day operations of a team of 6 Elementary and 3 Secondary Inside Sales Specialists
o Provides leadership and communication to team so that they are inspired to provide innovative and creative solutions that are value added to customers.
o Responsible for the development, and motivation of their team to ensure attainment of Company goals.
o Monitors key performance indicators and provides associates with individual and team results.
o With positive intent, provide recognition, constructive performance feedback, and assist them through mentoring, coaching and counseling for continuous performance improvement.
o Communicates and monitors procedures and processes to support company and departmental standards.
o Assures the team members all have appropriate training and resources to deliver a value added experience for customers.
o Identifies and resolves service concerns through research and root cause analysis.
o Maintains safe and healthful working conditions within stewardship by ensuring all associates comply with company safety policies and procedures
School Specialty, Inc. is a Drug Free Workplace.
All applicants are subject to a drug screen and or background check as a condition of employment.
Equal Opportunity Employer
Requirements: Minimum requirements
Bachelor's Degree in Business or related field; or equivalent work experience with a minimum of five years sales experience and three years supervisory/leadership experience
Knowledge/Skills required
oDemonstrates dedication to exceeding customer requirements.
oProficient in Microsoft Office products such as Word, Excel and Outlook.
oAbility to provide effective feedback and coaching for advocate performance and development.
oEffective written, verbal, interpersonal communication and presentation skills.
oProblem-solving skills and ability to resolve discrepancies and conflicts.
oStrong organization skills and the ability to delegate.
oAbility to time manage with multiple tasks and effectively set priority.
oOracle experience a plus
oExperience designing, implementing, and leading process improvement change intiatives a plusEstimated Salary: $20 to $28 per hour based on qualifications.
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