100350 - Specialist-Project Service
Company Name:
School Specialty, Inc.
Requisition Number: 1182
Internal Job Title / Job Code: 100350 - Specialist-Project Service
Area of Interest: Operations
Position Type: Full Time
City: Mansfield
State / Province: Ohio
Position Description: Job summary
The Furniture & Equipment Project Service Specialist is responsible for providing support to the regional project manager by coordinating on-time, complete, and accurate shipments of furniture and equipment to customers. The project service specialist works closely with the regional project manager, the regional operations team, sales management and, the local sales organization in order to insure a satisfactory project completion.
Summary of essential job functions
o Expedite and coordinates furniture and equipment deliveries with vendors, freight carriers, installation companies, customers, and territory managers. Monitors in-house Distribution Center and direct sales orders and follows through to completion to ensure customer expectations are met or exceeded.
o Communicates service and punch list issues with customers, vendors, territory managers, installation companies, and other internal associates.
o Initiates and process vendor acknowledgements; purchase orders; resolve vendor invoice discrepancies; respond to vendor inquiries.
o Develops customer, vendor, and product knowledge expertise.
o Maintains safe and healthful working conditions within stewardship by ensuring all associates comply with company safety policies and procedures
School Specialty, Inc. is a Drug Free Workplace.
All applicants are subject to a drug screen as a condition of employment.
Equal Opportunity Employer
Requirements: Minimum requirements
o Bachelor's degree in a related area and 4 to 6 years experience in the field or related area.
o Minimum two to three years experience project management support in furniture and equipment, construction and/or related field.
Knowledge/Skills required
o The ability to read and understand architectural blue prints.
o High level proficiency in PC based programs including spreadsheet and database programs.
o Ability to perform mathematical operations.
o Highly organized, attentive to details and ability to meet tight deadlines.
o Strong decision making and problem solving skills.
o Excellent verbal and written communication skills.
Abilities required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Long periods of sitting.
Travel Requirements
10%
Materials and Equipment Utilized
The equipment described here is representative of what the employee will expect to utilize while performing the essential functions of the position. It may include (but is not limited to):
o Computer
o Telephone
o Calculator
o Fax Machine
o Copy Machine
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Office environment
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Estimated Salary: $20 to $28 per hour based on qualifications.
School Specialty, Inc.
Requisition Number: 1182
Internal Job Title / Job Code: 100350 - Specialist-Project Service
Area of Interest: Operations
Position Type: Full Time
City: Mansfield
State / Province: Ohio
Position Description: Job summary
The Furniture & Equipment Project Service Specialist is responsible for providing support to the regional project manager by coordinating on-time, complete, and accurate shipments of furniture and equipment to customers. The project service specialist works closely with the regional project manager, the regional operations team, sales management and, the local sales organization in order to insure a satisfactory project completion.
Summary of essential job functions
o Expedite and coordinates furniture and equipment deliveries with vendors, freight carriers, installation companies, customers, and territory managers. Monitors in-house Distribution Center and direct sales orders and follows through to completion to ensure customer expectations are met or exceeded.
o Communicates service and punch list issues with customers, vendors, territory managers, installation companies, and other internal associates.
o Initiates and process vendor acknowledgements; purchase orders; resolve vendor invoice discrepancies; respond to vendor inquiries.
o Develops customer, vendor, and product knowledge expertise.
o Maintains safe and healthful working conditions within stewardship by ensuring all associates comply with company safety policies and procedures
School Specialty, Inc. is a Drug Free Workplace.
All applicants are subject to a drug screen as a condition of employment.
Equal Opportunity Employer
Requirements: Minimum requirements
o Bachelor's degree in a related area and 4 to 6 years experience in the field or related area.
o Minimum two to three years experience project management support in furniture and equipment, construction and/or related field.
Knowledge/Skills required
o The ability to read and understand architectural blue prints.
o High level proficiency in PC based programs including spreadsheet and database programs.
o Ability to perform mathematical operations.
o Highly organized, attentive to details and ability to meet tight deadlines.
o Strong decision making and problem solving skills.
o Excellent verbal and written communication skills.
Abilities required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
o Long periods of sitting.
Travel Requirements
10%
Materials and Equipment Utilized
The equipment described here is representative of what the employee will expect to utilize while performing the essential functions of the position. It may include (but is not limited to):
o Computer
o Telephone
o Calculator
o Fax Machine
o Copy Machine
Working Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Office environment
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.Estimated Salary: $20 to $28 per hour based on qualifications.
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