Radio System Support Specialist
Company Name:
New York City Department of Health and Mental Hygi
Job Description
DoITT provides for the sustained, efficient and effective delivery of IT services, infrastructure and telecommunications to enhance service delivery to New York City''s residents, businesses, employees and visitors. As the City''s technology leader, DoITT is responsible for maintaining the foundational IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.
The successful candidate will serve as a Radio System Support Specialist reporting to the Wireless Technologies division. Responsibilities will include: Program software based radios; work with internal DoITT departments and vendors on the handling of backhaul trouble tickets; travel to all sites to support preventative maintenance and other repair work to correct problems on site; repair and/or report issues to appropriate departments for resolution; operate network IP based surveillance video cameras; handle radio hardware and software problems and report all issues to appropriate staff for resolution; respond to DoITT's help desk queries and trouble tickets; provide onsite support for the maintenance of all equipment at prime/master site and transmitter and receiver sites; provide technical support for radio emergency communications equipment at planned drills and emergency incidents; and handle special projects and initiatives as assigned.
Minimum Qual Requirements
Qualification Requirements
Six months of full-time satisfactory experience as a radio operator, broadcast technician, repairperson or mechanic in the field of radio, television or two-way communications or broadcast trainee in a broadcasting station or performing closely related work.
License Requirement
A Motor Vehicle license valid in the State of New York may be required for some assignments. This license must be maintained for the duration of the assignment.
Special Note:
To be assigned to Assignment Level III the candidate must have, in addition to the requirements listed above, three years of satisfactory full-time experience as a broadcast technician (radio and/or television) which may include experience as a broadcast trainee in a broadcasting station.
Preferred Skills
The preferred candidate should possess the following: Experience working with emergency communication equipment; working knowledge of computer hardware and software; ability to write or generate technical reports and documents in Genwatch computer system; familiarity with operating systems, including Windows Operating System, Remedy and Motorola software; and the ability to handle multiple tasks under tight deadlines.
To Apply
For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID #152703
For all other applicants, please go to and search for Job ID #152703
or-
If you do not have access to a computer, please mail resume indicating Job ID # to:
Department of Information Technology and Telecommunications (DoITT)
Recruitment Office - 255 Greenwich Street - 9th Floor - New York, NY 10007
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT
Hours/Shift
Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or evenings.
Work Location
Brooklyn, NY
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an Equal Opportunity Employer
Job ID: 152703
# of Positions: 1
Business Title: Radio System Support Specialist
Civil Service Title: RADIO AND TELEVISION OPERATOR
Career Level: Experienced (non-manager)
Title Code No: 90411
Level: 03
Proposed Salary Range: $ 40,427.00 - $ 48,000.00 (Annual)
Work Location: 15 Metrotech
Division/Work Unit: Wireless Technologies
Hours/Shift: Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or evenings.
POSTING DATE: 2014/07/17
POST UNTIL: Until FilledEstimated Salary: $20 to $28 per hour based on qualifications.
New York City Department of Health and Mental Hygi
Job Description
DoITT provides for the sustained, efficient and effective delivery of IT services, infrastructure and telecommunications to enhance service delivery to New York City''s residents, businesses, employees and visitors. As the City''s technology leader, DoITT is responsible for maintaining the foundational IT infrastructure and systems that touch every aspect of City life from public safety to human services, from education to economic development crossing the full spectrum of governmental operations.
The successful candidate will serve as a Radio System Support Specialist reporting to the Wireless Technologies division. Responsibilities will include: Program software based radios; work with internal DoITT departments and vendors on the handling of backhaul trouble tickets; travel to all sites to support preventative maintenance and other repair work to correct problems on site; repair and/or report issues to appropriate departments for resolution; operate network IP based surveillance video cameras; handle radio hardware and software problems and report all issues to appropriate staff for resolution; respond to DoITT's help desk queries and trouble tickets; provide onsite support for the maintenance of all equipment at prime/master site and transmitter and receiver sites; provide technical support for radio emergency communications equipment at planned drills and emergency incidents; and handle special projects and initiatives as assigned.
Minimum Qual Requirements
Qualification Requirements
Six months of full-time satisfactory experience as a radio operator, broadcast technician, repairperson or mechanic in the field of radio, television or two-way communications or broadcast trainee in a broadcasting station or performing closely related work.
License Requirement
A Motor Vehicle license valid in the State of New York may be required for some assignments. This license must be maintained for the duration of the assignment.
Special Note:
To be assigned to Assignment Level III the candidate must have, in addition to the requirements listed above, three years of satisfactory full-time experience as a broadcast technician (radio and/or television) which may include experience as a broadcast trainee in a broadcasting station.
Preferred Skills
The preferred candidate should possess the following: Experience working with emergency communication equipment; working knowledge of computer hardware and software; ability to write or generate technical reports and documents in Genwatch computer system; familiarity with operating systems, including Windows Operating System, Remedy and Motorola software; and the ability to handle multiple tasks under tight deadlines.
To Apply
For City employees, please go to Employee Self Service (ESS), click on Recruiting Activities > Careers, and search for Job ID #152703
For all other applicants, please go to and search for Job ID #152703
or-
If you do not have access to a computer, please mail resume indicating Job ID # to:
Department of Information Technology and Telecommunications (DoITT)
Recruitment Office - 255 Greenwich Street - 9th Floor - New York, NY 10007
SUBMISSION OF A RESUME IS NOT A GUARANTEE THAT YOU WILL RECEIVE AN INTERVIEW
APPOINTMENTS ARE SUBJECT TO OVERSIGHT
Hours/Shift
Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or evenings.
Work Location
Brooklyn, NY
Residency Requirement
New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.
The City of New York is an Equal Opportunity Employer
Job ID: 152703
# of Positions: 1
Business Title: Radio System Support Specialist
Civil Service Title: RADIO AND TELEVISION OPERATOR
Career Level: Experienced (non-manager)
Title Code No: 90411
Level: 03
Proposed Salary Range: $ 40,427.00 - $ 48,000.00 (Annual)
Work Location: 15 Metrotech
Division/Work Unit: Wireless Technologies
Hours/Shift: Due to the necessary support duties of this position in a 24/7 operation, candidate may be required to work various shifts such as weekends and/or evenings.
POSTING DATE: 2014/07/17
POST UNTIL: Until FilledEstimated Salary: $20 to $28 per hour based on qualifications.
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