Operations Manager : Middle Market Business Insurance Job - (houston, texas)
Thats Travelers.
Our superior financial strength and consistent record of strong operating returns mean security for our customers :
and opportunities for our employees.
You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Summary:
Operations Manager will lead teams in Commercial Accounts, Construction and Oil and Gas Operations Participates in the strategic, as well as the tactical, policy, workflow and performance standards development/implementation.
PRIMARY DUTIES AND
Responsibilities:
Participate in the implementation of long and short term business strategies to effectively achieve policy service objectives.
Implement and participate in the development of tactical business planning and monitoring decisions/activities designed to support underwriting decisions which are consistent with business retention goals.
Participate in the implementation of operational and policy service strategies, policies, workflow processes and standards.
Ensure effective utilization of these strategies, policies, etc.
Act in a collaborative capacity with service, billing, HO, etc.
to resolve problems/issues quickly.
Establish priorities and make workflow decisions.
Assure that our contractual commitments are met.
Manage the effective implementation of new technologies and the utilization of existing systems.
Resolve operation matters resulting in bottleneck situations to assure business results are not negatively affected by operational problems.
Develop and maintain effective relationships with internal resources (e.
g.
, Claim, Operations, etc.
) to coordinate the delivery of all related services to clients.
Maintain an appropriate level of customer service.
Participate in major projects as assigned.
Perform all necessary staff management functions to support profit, growth and expense management goals.
WORK
Experience:
Supervision of staff Property Casualty knowledge.
Policy service background.
Basic understanding of underwriting and marketing functions and environments.
Systems background.
COMMUNICATION SKILLS:
Listens to and understands what others are sa Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Our superior financial strength and consistent record of strong operating returns mean security for our customers :
and opportunities for our employees.
You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
Summary:
Operations Manager will lead teams in Commercial Accounts, Construction and Oil and Gas Operations Participates in the strategic, as well as the tactical, policy, workflow and performance standards development/implementation.
PRIMARY DUTIES AND
Responsibilities:
Participate in the implementation of long and short term business strategies to effectively achieve policy service objectives.
Implement and participate in the development of tactical business planning and monitoring decisions/activities designed to support underwriting decisions which are consistent with business retention goals.
Participate in the implementation of operational and policy service strategies, policies, workflow processes and standards.
Ensure effective utilization of these strategies, policies, etc.
Act in a collaborative capacity with service, billing, HO, etc.
to resolve problems/issues quickly.
Establish priorities and make workflow decisions.
Assure that our contractual commitments are met.
Manage the effective implementation of new technologies and the utilization of existing systems.
Resolve operation matters resulting in bottleneck situations to assure business results are not negatively affected by operational problems.
Develop and maintain effective relationships with internal resources (e.
g.
, Claim, Operations, etc.
) to coordinate the delivery of all related services to clients.
Maintain an appropriate level of customer service.
Participate in major projects as assigned.
Perform all necessary staff management functions to support profit, growth and expense management goals.
WORK
Experience:
Supervision of staff Property Casualty knowledge.
Policy service background.
Basic understanding of underwriting and marketing functions and environments.
Systems background.
COMMUNICATION SKILLS:
Listens to and understands what others are sa Source:
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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