Satellite Installation Technician Santa Maria, CA - DIRECTV (Nipomo, CA)

Essential Duties: Installs and programs equipment Troubleshoots, diagnoses, repairs, replaces, and upgrades components Checks satellite TV systems for correct functionality and optimal performance Maintains accurate installation, service, and inventory records Ensures adequate supply levels by inventorying stock and communicating needs to warehouse Treats customers with respect, courtesy, and professionalism at all times Coordinates schedules with customers Listens to descriptions of problems, answering questions, and resolving issues Communicates the wiring plan and equipment lay-out with customer prior to the installation Educates customers by conveying verbal information clearly and concisely Follows industry codes, regulations, and standards Adheres to policies and procedures while working autonomously Acquires and applies information needed for prompt decision making Refers to and interprets schematics, manuals, and manufacturer's instructions Updates and improves job knowledge by participating in educational opportunities, reading technical publications, and participating in on-going technical training Supports co-workers and builds positive working relationships with all team members Meets or exceeds performance goals and quality standards Meets or exceeds productivity standards by prioritizing tasks and working efficiently Other duties as assigned Qualifications: Must meet DIRECTV state-specific minimum age requirement High school diploma or equivalent required Must be able to speak clearly, concisely, and to communicate effectively in a courteous and professional manner Must meet company hiring criteria for pre-employment screening, including drug test, criminal background check, fitness for duty, and MVR check Must be able to obtain all necessary certifications, including SBCA, Service, SWiM, and Ka/Ku, as required Must be able to expect and embrace change Working knowledge of Microsoft Office and inventory software systems preferred SBCA and/or other industry certifications preferred Six months experience in telecommunications, electrical, construction, or related field preferred Working knowledge of handheld electronics, including smart phones, ipads, etc., preferred Physical Requirements : Must be able to lift up to 75 pounds and climb ladders up to 40 feet in length Must be able to work in tight spaces, including attics and crawl spaces Must be able to stand for extended periods of time Job: Installation Technician Source:

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