|
Help Desk Analyst Company Name: Motion Picture Association of America, Inc. Under the direction of the Manager, Help Desk responds to inquiries and requests for assistance with the organization's computer systems. Identifies, analyzes, troubleshoots and resolves problems with the aim of eliminating recurrences and reducing calls to the help desk. Key Responsibilities Log all help desk calls or email requests into incident tracking system. Analyze and resolve incidents with a goal of 90% First Call Resolution.. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
|