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Managed Services L2 Technical Service Engineer Company Name: Red River The Level 2 Engineers will directly service both our managed service and federal customer's support needs. Candidates will have experience in the areas of incident and problem management, ticket handling and escalation, performance monitoring, advanced IT troubleshooting, technical run book creation and maintenance, infrastructure management and processes adherence. Accept Level 2 customer calls, alerts and escalations from the Level 1 operations team within specified. After registering you may be able to apply for this job directly (if still active) on ((None))'s site. Future job matches may be sent from Geebo approved job partners.
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