Server / Hostess / Food Runner / BusPerson
Overview
Don't just work. Work Happy.
A career in gaming? At Hollywood Casino at Penn National Race Course we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Your daily responsibilities include
Delivers food to guests in a timely manner
Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
Assist servers in their duties as required
Side work - as needed
Responsible for clearing all tables and resetting them for new seating in accordance with venue standards
Ensure each table is ready for guests arrival in accordance with venue standards
Responsible for approaching newly seated guests, serving bread, butter, water etc. in a timely and pleasant manner working with servers to expedite service at all tables
Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them.
Monitor tables to assess guests needs and anticipates and responds to guest requests when meal has been completed keeping table clear to provide a clean, neat, eating area
Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards
Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation
Declare tips through time and attendance system at the end of each shift
To be successful in this position it will require the following skill set
High school diploma or equivalent; 0-6 months of experience or equivalent
Will provide all necessary training for this position
Must have the ability to respond to common inquiries or complaints from guests
Must have the ability to perform basic math skills
Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walking 50% of the time
Sitting 2% of the time
Standing 48% of the time
Bending and lifting 70% of the time
Climbing up heights in excess of 10 feet
Lifting/moving maximum of 50 lbs.
Ability to see 20/20, color, and/or peripherally
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
Must be able to work in various weather conditions
Moderate Noise Level
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Don't just work. Work Happy.
A career in gaming? At Hollywood Casino at Penn National Race Course we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
Your daily responsibilities include
Delivers food to guests in a timely manner
Primary role is to run food to the guests in a timely fashion depending on specific assignment for that shift (e.g. food runner station or bar/drink runner station)
Assist servers in their duties as required
Side work - as needed
Responsible for clearing all tables and resetting them for new seating in accordance with venue standards
Ensure each table is ready for guests arrival in accordance with venue standards
Responsible for approaching newly seated guests, serving bread, butter, water etc. in a timely and pleasant manner working with servers to expedite service at all tables
Perform service duties for servers by picking up their orders when ready in the kitchen and delivering them.
Monitor tables to assess guests needs and anticipates and responds to guest requests when meal has been completed keeping table clear to provide a clean, neat, eating area
Restock and clean assigned station at end of shift to have ready for start of next shift in accordance with Department of Health standards
Participate as a team member with all servers, venue hosts, supervisors, and kitchen staff in maintaining a smooth and efficient operation
Declare tips through time and attendance system at the end of each shift
To be successful in this position it will require the following skill set
High school diploma or equivalent; 0-6 months of experience or equivalent
Will provide all necessary training for this position
Must have the ability to respond to common inquiries or complaints from guests
Must have the ability to perform basic math skills
Must have the ability to interpret a variety of instructions (i.e., written, oral, etc.)
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Walking 50% of the time
Sitting 2% of the time
Standing 48% of the time
Bending and lifting 70% of the time
Climbing up heights in excess of 10 feet
Lifting/moving maximum of 50 lbs.
Ability to see 20/20, color, and/or peripherally
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
This is a smoking environment in guest areas and a non-smoking, with the exception of designated areas, employee environment
Must be able to work in various weather conditions
Moderate Noise Level
Something to leave you with
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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