Desktop Services Technician
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, our Desktop Services Technician II provides moderately complex technical user support and training to PC users.
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
Primary Responsibilities
Supports diagnosing, troubleshooting and remediating hardware and software issues on desktop, laptop, printer (MFP) and scanner devices
May assist in coordinating large PC moves
May program telephones for moves, adds and changes in the switches
Oversees removal of desired equipment and circuit disconnects
Assists in troubleshooting and installation of data devices and wiring
Requirements
High school diploma or GED plus technical training
Four years related work experience
A valid driver's license
A
Certification
The following skill sets are desired: thorough knowledge and skilled in technical evaluation and problem resolution, skilled in PC maintenance, troubleshooting, software installation and a solid understanding of Local Area Network/Wide Area Network (LAN/WAN) connections, thorough knowledge of designing and implementing standard computing solutions for both Desktop PC and Notebook Platform, skilled in providing technical support for hardware and software products, skilled in printer set-ups and drive mapping, excellent customer service and training skills, and good at troubleshooting and handling daily workload to meet service level requirements
Preferences
Relevant certifications (i.e. HP, Lexmark, etc.)
Familiarity with Nortel PBX equipment, help desk and troubleshooting experience
Location:Hoover, Alabama
EEO/AA/Minorities/Females/Disabled/Veterans
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.
Job Description:
At Regions, our Desktop Services Technician II provides moderately complex technical user support and training to PC users.
This position requires the tracking of time and is eligible for overtime under the non-exempt FLSA classification for hours worked in excess of 40 per week.
Primary Responsibilities
Supports diagnosing, troubleshooting and remediating hardware and software issues on desktop, laptop, printer (MFP) and scanner devices
May assist in coordinating large PC moves
May program telephones for moves, adds and changes in the switches
Oversees removal of desired equipment and circuit disconnects
Assists in troubleshooting and installation of data devices and wiring
Requirements
High school diploma or GED plus technical training
Four years related work experience
A valid driver's license
A
Certification
The following skill sets are desired: thorough knowledge and skilled in technical evaluation and problem resolution, skilled in PC maintenance, troubleshooting, software installation and a solid understanding of Local Area Network/Wide Area Network (LAN/WAN) connections, thorough knowledge of designing and implementing standard computing solutions for both Desktop PC and Notebook Platform, skilled in providing technical support for hardware and software products, skilled in printer set-ups and drive mapping, excellent customer service and training skills, and good at troubleshooting and handling daily workload to meet service level requirements
Preferences
Relevant certifications (i.e. HP, Lexmark, etc.)
Familiarity with Nortel PBX equipment, help desk and troubleshooting experience
Location:Hoover, Alabama
EEO/AA/Minorities/Females/Disabled/Veterans
. Apply now!Estimated Salary: $20 to $28 per hour based on qualifications.
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