Concierge
Overview:
The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests. As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.
Seeking a temporary part-time concierge.
Responsibilities:
Qualifications:
Associated topics:
bell, club, madison, mason, plaza, reservations, resort, rocklin, sunset, terraceEstimated Salary: $20 to $28 per hour based on qualifications.
The Concierge is a critical person and serves as the front-of-house for all external stakeholders and guests. As first position of contact for guests, visitors and vendors, a courteous, professional manner and appearance are essential for good public relations. The main objective is to assist the Community Leadership Team in helping the community run smoothly in administrative activities.
Seeking a temporary part-time concierge.
Responsibilities:
- Receive guests and visitors, having them sign in.
- Assist visitors in finding resident rooms.
- Answer telephone, takes messages (to include caller s name, telephone number, time and date of call), respond to requests, forward information to other staff members.
- Announce appointments and arrivals to appropriate staff.
- Type memos, correspondence, reports, and other documents as requested.
- If requested, sort mail and distribute appropriately to mailboxes, residents and departments.
- Create and maintain an atmosphere of warmth, personal interest and positive emphasis.
- Maintain confidentiality of all pertinent resident information to ensure that resident rights are protected.
- Be knowledgeable about facility services and rates, providing families and/or prospective residents with tours and/or facility information.
- Assemble and maintain admission and information packets.
- Keep front desk and lobby area neat and organized.
- Perform any other duties assigned by Director/Administrator.
- Other duties as assigned
Qualifications:
- High school education or equivalent required.
- Must be able to read, write, speak and understand the English language.
- Prior experience in working with public.
- Basic computer skills preferred.
- Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
- Good physical and mental health; PPD screening required.
- Must have an interest in people, especially the geriatric population.
- Ability to work without close supervision and to follow verbal and written instructions.
- Must use tact and courtesy in dealing with staff, residents, their families and visitors.
- Must possess the ability to communicate effectively with all levels of management, employees and outside contacts.
- Must be willing to perform non-professional duties.
- Must be level-headed in emergency situations and have an acute sense of responsibility.
- Must possess a spirit of cooperation and enthusiasm.
- Must attend all mandatory company meetings and specified training sessions.
- Must maintain confidentiality.
Associated topics:
bell, club, madison, mason, plaza, reservations, resort, rocklin, sunset, terraceEstimated Salary: $20 to $28 per hour based on qualifications.
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