Alarm Dispatcher

Job Description

If you're reliable, punctual, customer service oriented, and you are interested in helping people, then COPS Monitoring is the place for you!
As an Emergency Alarm Dispatcher, you will play an integral part in helping to protect the lives and property of over 2 million homes and businesses nationwide!

  • Respond to Emergency Alarms
  • Be a lifeline to customers
  • Answer in-bound phone calls
  • Dispatch the authorities (PD/FD/MD)
  • Resolve customer's issues or concerns
What we have to offer:
  • Weekly Pay
  • Paid Training
  • Paid Vacation
  • Health, Dental, & Vision Insurance
  • Tuition Reimbursement
  • 401(k) w/ Company Match
  • Opportunity for Advancement
  • Safe and Structured Work Environment
Skills & Requirements:
  • Clear, Articulate, and Professional Telephone Voice and Etiquette
  • Excellent Attendance Required
  • Excellent Customer Service Skills
  • High School diploma / Equivalent
  • Listening Skills
  • Phone Skills
  • Comfortable in a Fast Pace Environment
  • Ability to Multi-tasking Basic computer knowledge
  • Ability to type at least 35 wpm
  • Must be able to successfully clear a background check and drug screen test

The starting pay is $9.50 per hour increasing to $11.75 per hour within 18 months or faster depending on your performance.
Full Time:
Day Shift (7am-3pm), Evening Shift (3pm-11pm), and Midnight Shift (11pm-7am).
You MUST be able to work the hours listed.

About the Company
COPS Monitoring, your hometown central station, has been serving independent alarm dealers since 1978. Our continued success has been dependent upon one thing: our ability to help alarm dealers succeed. Unlike other companies that offer wholesale alarm monitoring in addition to their retail business, COPS does not compete with you. We benefit only when our customers flourish. In fact, that is the very foundation of our company: to support independent alarm dealers by providing the best monitoring possible coupled with value-added products and services designed to help dealers prosper.
Through the years, COPS Monitoring has always offered the leading edge in technology and we're known for our personal service. Today, in addition to our New Jersey headquarters, we have expanded our operations to include load sharing central stations in Arizona, Florida, Tennessee, Texas, and Maryland that monitor over 2,000,000 accounts for 3,500 independent alarm dealers. However, no matter how much we grow, COPS operates with the same values of dedication and a total commitment that we had when we began. We were here yesterday, we're here today, and we will be here leading the way tomorrow.
apply at our website!

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