Contract Manager (5082)
Overview:
MacLellan Integrated Services provides critical process cleaning, maintenance and support services to the automotive manufacturing industry nationwide.
As the senior supervisor at a customer site, The Contract Manager manages, directs, and controls the activities and services provided by the team of MacLellan supervisors and team members delivering critical process cleaning and maintenance in an automotive manufacturing plant operating continuous shifts. This key management position creates and maintains an awareness and acceptance of MacLellan's mission and values, and is responsible for the safe performance of all task work and the safety of all team members at the site.
This position requires a broad range of well developed management skills and proven success in all aspects of account management to drive continuous process improvements to enhance safety, quality, and cost performance. The Contract Manager provides the leadership and vision to drive improvement in team performance to deliver the highest possible added value to our customer while continuously building and strengthening the customer relationship
Job Description:
Reporting to the Director of Operations overseeing multiple site operations, the Contract Manager oversees their team of salaried supervisors, hourly team leads and team members and interacts with customer contacts at different levels of seniority involved in maintenance and production on a daily basis ensuring all tasks and activities are accomplished. The Contract Manager is responsible for maximizing the utilization of manpower, supplies, and equipment, ensuring financial performance achieves targets in revenue and margin growth and managing the cost and quality of expenditures for labor, materials, supplies, and subcontracted services. The Contract Manager provides the leadership to increase sales and profit at the assigned contract while continuously improving the quality of customer service and added value.
Specific Duties &
Responsibilities:
Responsible for overall operation and meeting quality level expectations.
Managing salaried and hourly workforce, adapting to variables in production schedules and ensuring 100% completion of all scope work.
Monitoring daily, weekly, and monthly metrics for safety, service delivery, and quality and managing their performance.
Interacting with key customer contacts on a daily basis to provide status updates and progress of work completion while continuously building customer relationships.
Ensuring 100% customer buy off of all task work.
Leading team members to perform duties in a safe, cooperative and team oriented manner and ensuring zero safety incidents.
Instilling company values, enforcing company policies and holding all team members accountable for established performance expectations.
Ensuring compliance with all regulatory requirements and ISO 9000 and/or ISO 14001.
Providing Director of Operations with regular reports on activity, status of work completed, customer interaction and open issues.
Providing leadership and vision to the entire site team driving high standards and continuous improvement in safety, quality, and cost performance at all points of service.
MUST BE ABLE TO WORK ANY SHIFT AS NEEDED. ABILITY TO RELOCATE MAY PROVIDE OPPORTUNITIES FOR ADVANCEMENT.
REQUIRED
Qualifications:
Experience:
At least 6 years of related experience and proven success in account management including customer relationship management, employee supervision, process implementation, and successful budget and P&L responsibility in manufacturing/industrial service delivery.
Must have experience in the automotive industry, automotive paint shop or paint defect analysis experience strongly preferred.
Must have experience with and demonstrated knowledge of TPS, Kaizen, 5S, continuous improvement and lean manufacturing processes and principles.
Education:
Bachelor's Degree in a relevant engineering, manufacturing or business discipline, Master's Degree in a manufacturing related discipline preferred.
Continuing education, formalized training or certification in 5S or Kaizen is highly desirable.
Skills:
Must demonstrate exceptional integrity, dependability and motivation and the ability to drive process improvement and encourage excellence.
Must be a dynamic leader and communicator that positively impacts performance and excites people to come to work.
Must be computer proficient with expert level MS Office skills.
WHY MACLELLAN?
BEST PEOPLE, BEST SYSTEMS, BEST RESULTS
We bring people together who share our values and help them discover and achieve their potential. We are disciplined in the development and use of innovative systems and practices. We are a driving component in our business partners' competitive advantage.
Our way of doing business has earned us a reputation for excellence, and we work to deliver exceptional value.
This is a key management position in a growing operation with opportunity to grow and move to higher levels of management in the exciting, fast paced world of OEM automotive manufacturing for the right candidate. If you are a dynamic, successful, driven professional, this is a challenging and rewarding career opportunity that will further your experience and career growth.
Benefits:
We strive to be the employer of choice in our space. By offering employees the best possible value proposition, we ensure we have the best talent available supporting our customers.
Our benefits include:
Base Salary
Management Bonus Program based on company profitability and other performance factors.
Paid Holidays / Paid Time Off
Medical, Dental and Vision Insurance, coverage begins the first day of employment.
Flexible Spending Account (FSA) Program
Retirement Plan/401(k) Program
Life Insurance
Salary Continuation Program & Short/Long Term Disability Insurance
Education ReimbursementEstimated Salary: $20 to $28 per hour based on qualifications.
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