Financial Services Representative
POSITION SUMMARY
Promote cross-sell and service a full range of financial products and services with strong emphasis on meeting established goals. Responsible for new account sales, client retention and existing client cross-selling and relationship expansion based on priorities established by the company.
DUTIES AND RESPONSIBILITIES
1. Proactively sell, promote and explain all products and services offered through the branch. Cross-sell related products and services with emphasis on establishing multiple account relationships with all clients.
2. Utilize client contacts to develop sales leads and to cross-sell a full range of financial products and services including referrals to other GatewayBank lines of business. Support branch prospecting, client retention and relationship expansion through regular contacts with existing and potential clients via inside sales, teleconsulting prospecting and appropriate off-site client contact.
3. Support branch client needs by conducting financial needs analysis profiles to determine appropriate client and prospect products and services.
4. Initiate external telephone calls to client base for financial needs assessments.
5. Conduct client prospecting through the use of GatewayBank lead generating systems as well as personal prospecting.
6. Initiate and accept loan applications for real estate, consumer and BankCard loan products.
7. Process and maintain client relationships.
8. Support customer service activities and daily operations within the branch.
9. Perform a variety of branch activities as assigned.
10. Fulfill responsibilities under the Bank Secrecy Act and Anti-Money Laundering regulations. This includes identifying customers properly, initiating CTRs and SARs investigations as needed, utilizing OFAC records and maintaining appropriate records.
11. Ensure compliance with all aspects of the Bank's BSA/AML/OFAC/CIP policy.
QUALIFICATIONS
? Experience, Competencies and Education
Minimum Requirements:
o High School diploma or equivalent required
o Previous five year's FSR experience required
Preferred Requirements:
? Basic computer skills.
? Has met sales goals in a retail or banking environment.
? Attention to detail.
? Ability to meet and greet the public in a professional manner.
? Ability to communicate effectively with a diverse customer base.
AMERICANS WITH DISABILITY SPECIFICATIONS
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work Environment
Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is not exposed to weather conditions.
The noise level in the work environment is usually moderate.Estimated Salary: $20 to $28 per hour based on qualifications.
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