Client Support Specialist
We have an opening for a Client Support Specialist.
Responsibilities:
Billing and Invoicing: Performing periodic audits of our billing system, and invoicing customers as needed
Emailing potential members
Good grasp of email marketing and email service provider interface (such as Constant Contact)
Participation on conference calls/webinars and occasional presenations to members
Regulate and manage access rights of different users on website
Respond to customer issues by email and phone
Ability to create and edit Adobe PDF documents is a plus
Experience with WordPress a plus
Editing content on our Internet websites
Troubleshooting web sites, solving and discovering issues with content, links, navigation, and user experience
Maintain websites for clients and businesses
Offer technical support to clients
Design web pages and email templates
Qualifications
MUST HAVE skills using programs like Adobe Photoshop, and Adobe Dreamweaver (Adobe Premier a PLUS)
Knowledge of HTML
Knowledge of Adobe Photoshop
Knowledge of Microsoft Office Suite
Great customer service and communications skills
Self-motivated individual
Works well in collective settings and individually under minimal supervision
Detail orientedEstimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
Billing and Invoicing: Performing periodic audits of our billing system, and invoicing customers as needed
Emailing potential members
Good grasp of email marketing and email service provider interface (such as Constant Contact)
Participation on conference calls/webinars and occasional presenations to members
Regulate and manage access rights of different users on website
Respond to customer issues by email and phone
Ability to create and edit Adobe PDF documents is a plus
Experience with WordPress a plus
Editing content on our Internet websites
Troubleshooting web sites, solving and discovering issues with content, links, navigation, and user experience
Maintain websites for clients and businesses
Offer technical support to clients
Design web pages and email templates
Qualifications
MUST HAVE skills using programs like Adobe Photoshop, and Adobe Dreamweaver (Adobe Premier a PLUS)
Knowledge of HTML
Knowledge of Adobe Photoshop
Knowledge of Microsoft Office Suite
Great customer service and communications skills
Self-motivated individual
Works well in collective settings and individually under minimal supervision
Detail orientedEstimated Salary: $20 to $28 per hour based on qualifications.
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