Children Party Coordinator and/or Shift Manager
All candidates must fill out online application form under career tab of our webpage; http://www.catchairparty.com/career/. Please select Cumming location in the drop down box.
---------------------------------Party Coordinator-------------------------------------------
Do you want to put your outgoing personality and positive attitude to work?
Are you an entertainer?
Do you love to work with people of all ages, especially children?
Do you love to have FUN while working hard?
If so, Catch Air is the place for you!
Job Duties:
Hosting birthday parties
Making sure our guests are having FUN!
Working the cash register
Up-selling (merchandise and services) to each guest
Cleaning
Answering phones
Ensuring a safe and fun environment for the guests
The Party Coordinator position is part-time averaging 10-25 hours per week. The shift manager and manager position can be a part-time or full time positioin. All positions should be able to work day, evening, and weekend shifts.
Qualifications:
You must be a fun, outgoing, energetic team player!
You must love going the extra mile for guests and will always provide excellent guest service.
You must enjoy working with people of all ages especially children.
You must have excellent communication skills and have the ability to resolve guest's concerns.
You must be available to work evenings and weekends.
Customer service experience is an asset
-------------------------------------Shift Manager------------------------------------------------
JOB
Responsibilities:
o Delivers an unparalleled guest experience in an ideal environment for celebrating children's birthday party.
o Acts as an initial point of contact in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
o Acts as ambassador to the building, assisting guests with all requests and answers questions as needed.
o Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering.
o Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
o Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
o Competently diffuses difficult guest situations while protecting the integrity and safety of our staff, building, and house policies.
o Assists with the maintenance and upkeep of all areas.
o Assists in the cleanliness and organization of the rental equipment. Ensures all supplies are stocked, properly cleaned, and maintained to maximize costs and decrease loss.
o Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with other managers and owner(s).
o Ensures that all children and adults adhere to house policies as outlined and informs management of any issues
o Assists with the set up and break down of special events functions as directed by management.
o Bids farewell to guests leaving. Ensures everything was satisfactory and invites guests to return.
o Provides equipment assistance by promptly notifying Support Technicians or Management as needed
o Assists other team members as needed or as business dictates.
o Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
o Must be friendly and able to smile frequently.
o Children experience preferred, but not required.
o Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for Catch Air.
o Strong math and verbal skills needed.
o Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
o Must demonstrate ability to read and communicate in English.
o Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
o Must demonstrate ability to clearly verbalize guest's needs to other team members.
o Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention.
Additional Info
Minimum Age
16
years old
Estimated Salary: $20 to $28 per hour based on qualifications.
---------------------------------Party Coordinator-------------------------------------------
Do you want to put your outgoing personality and positive attitude to work?
Are you an entertainer?
Do you love to work with people of all ages, especially children?
Do you love to have FUN while working hard?
If so, Catch Air is the place for you!
Job Duties:
Hosting birthday parties
Making sure our guests are having FUN!
Working the cash register
Up-selling (merchandise and services) to each guest
Cleaning
Answering phones
Ensuring a safe and fun environment for the guests
The Party Coordinator position is part-time averaging 10-25 hours per week. The shift manager and manager position can be a part-time or full time positioin. All positions should be able to work day, evening, and weekend shifts.
Qualifications:
You must be a fun, outgoing, energetic team player!
You must love going the extra mile for guests and will always provide excellent guest service.
You must enjoy working with people of all ages especially children.
You must have excellent communication skills and have the ability to resolve guest's concerns.
You must be available to work evenings and weekends.
Customer service experience is an asset
-------------------------------------Shift Manager------------------------------------------------
JOB
Responsibilities:
o Delivers an unparalleled guest experience in an ideal environment for celebrating children's birthday party.
o Acts as an initial point of contact in matters concerning safety and security in all areas: front door, play area, play castle, private event rooms, and restrooms.
o Acts as ambassador to the building, assisting guests with all requests and answers questions as needed.
o Greets guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets guests upon entering.
o Keeps all coordinators promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
o Provides timely and accurate service while managing party times and communicating information as needed to guests, coordinators, and managers.
o Competently diffuses difficult guest situations while protecting the integrity and safety of our staff, building, and house policies.
o Assists with the maintenance and upkeep of all areas.
o Assists in the cleanliness and organization of the rental equipment. Ensures all supplies are stocked, properly cleaned, and maintained to maximize costs and decrease loss.
o Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with other managers and owner(s).
o Ensures that all children and adults adhere to house policies as outlined and informs management of any issues
o Assists with the set up and break down of special events functions as directed by management.
o Bids farewell to guests leaving. Ensures everything was satisfactory and invites guests to return.
o Provides equipment assistance by promptly notifying Support Technicians or Management as needed
o Assists other team members as needed or as business dictates.
o Maintains a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum team member morale, productivity and efficiency/effectiveness.
EDUCATION, EXPERIENCE, AND SKILLS REQUIRED:
o Must be friendly and able to smile frequently.
o Children experience preferred, but not required.
o Employee needs to be able to communicate effectively with multiple guests while generating enthusiasm for Catch Air.
o Strong math and verbal skills needed.
o Is dressed in accordance with dress guidelines, looking neat, clean, and professional at all times.
o Must demonstrate ability to read and communicate in English.
o Must be able to articulate clear greetings, requests for assistance, and farewells to guests.
o Must demonstrate ability to clearly verbalize guest's needs to other team members.
o Must be skilled at calmly responding to dissatisfied guests and calling issues to manager's attention.
Additional Info
Minimum Age
16
years old
Estimated Salary: $20 to $28 per hour based on qualifications.
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