Cable Installation Technician
Title: Cable Installation Technician
Compensation: Production Pay/hourly
Days: Varying 5-6 day work schedule
Status: Non-Exempt (Hourly)
Summary:
Performing cable television, high speed data and or digital telephone service installations.
We are seeking highly motivated residential Cable TV, High Speed Data and Telephone (Triple Play) installers.
Responsibilities include:
This position is responsible for the following tasks:
Provides the subscriber with the best service, and promotes a good relationship between the subscriber and the local cable company. Must convey a positive and professional appearance and demeanor when communicating the company's products and services to the subscriber
To install new service, trouble shoot, diagnose, repair or replace subscriber's existing equipment as needed. This may include hanging new drops, setting up the subscribers residential data network including network devices, setting up subscriber email service, installing digital phone, installation of digital and HD services. Before the call is finished, the subscriber must be educated on all provided service.
Works closely with the Dispatch and Project Managers for assignment of work load such as trouble calls and service orders.
Recording signal levels, daily times, function codes and any additional system specific required documentation
Operate vehicle, hand tools, power tools, ladders, signal level meters, volt meters, converters, cable locators, leakage detection devices, other test equipment
Completes required paperwork, timesheets, daily service orders, vehicle inspection, logs, noting any problems requiring attention of other staff members. These reports must be submitted timely
Maintains a clean and organized company vehicle/ equipment. To carry out all work efficiently and in the safest possible manner. Safety is a prime directive of all employees
Assists other Team personnel in the performance of their duties when requested to promote a Team approach to problem solving environment. May perform other duties not listed
Compensation and Benefits
Competitive Wages-- all hours worked over 40 are paid at time and a half.
Paid Training
Company supplied vehicle
Company supplied tools (not including technician hand tools)
Company supplied uniforms
Medical/Dental/ Life Insurance
Vacation/PTO
401K Retirement program with company contribution
Skills and Knowledge:
High School diploma/GED .
Highly motivated individual, with proven record of high productivity.
Ability to handle multiple issues simultaneously, with a positive attitude.
Technical knowledge such as computer skills is a plus.
Previous service contact helpful to develop good communication skills.
Successful completion of training and/or telecommunications certification programs is a plus.
Physical Requirements:
Work outside in all types of weather.
Must be able to lift, handle, and carry 80-pound, 28 foot extension ladder and meet ladder safety requirements. Standard heavy duty ladder body weight restrictions is 275 pounds, extra heavy duty ladder body weight restrictions 350 pounds
Must be able to work at heights of 3-28 ft.
Must be able to bend, stand, sit, crawl, climb, and lift throughout each day.
Must be able to work in tight spaces, such as attics and crawl spaces
Miscellaneous Skills / Considerations:
Must have a current, valid, unrestricted driver's license and meet Broadband Express driving criteria guidelines.
Must be able to pass a background check, per company policy.
Must be able to pass a drug test
Must be mechanically inclined.
Must be detailed oriented
Must be a team player.
Join the Broadband Express Team we have positions waiting for you!
Estimated Salary: $20 to $28 per hour based on qualifications.
Compensation: Production Pay/hourly
Days: Varying 5-6 day work schedule
Status: Non-Exempt (Hourly)
Summary:
Performing cable television, high speed data and or digital telephone service installations.
We are seeking highly motivated residential Cable TV, High Speed Data and Telephone (Triple Play) installers.
Responsibilities include:
This position is responsible for the following tasks:
Provides the subscriber with the best service, and promotes a good relationship between the subscriber and the local cable company. Must convey a positive and professional appearance and demeanor when communicating the company's products and services to the subscriber
To install new service, trouble shoot, diagnose, repair or replace subscriber's existing equipment as needed. This may include hanging new drops, setting up the subscribers residential data network including network devices, setting up subscriber email service, installing digital phone, installation of digital and HD services. Before the call is finished, the subscriber must be educated on all provided service.
Works closely with the Dispatch and Project Managers for assignment of work load such as trouble calls and service orders.
Recording signal levels, daily times, function codes and any additional system specific required documentation
Operate vehicle, hand tools, power tools, ladders, signal level meters, volt meters, converters, cable locators, leakage detection devices, other test equipment
Completes required paperwork, timesheets, daily service orders, vehicle inspection, logs, noting any problems requiring attention of other staff members. These reports must be submitted timely
Maintains a clean and organized company vehicle/ equipment. To carry out all work efficiently and in the safest possible manner. Safety is a prime directive of all employees
Assists other Team personnel in the performance of their duties when requested to promote a Team approach to problem solving environment. May perform other duties not listed
Compensation and Benefits
Competitive Wages-- all hours worked over 40 are paid at time and a half.
Paid Training
Company supplied vehicle
Company supplied tools (not including technician hand tools)
Company supplied uniforms
Medical/Dental/ Life Insurance
Vacation/PTO
401K Retirement program with company contribution
Skills and Knowledge:
High School diploma/GED .
Highly motivated individual, with proven record of high productivity.
Ability to handle multiple issues simultaneously, with a positive attitude.
Technical knowledge such as computer skills is a plus.
Previous service contact helpful to develop good communication skills.
Successful completion of training and/or telecommunications certification programs is a plus.
Physical Requirements:
Work outside in all types of weather.
Must be able to lift, handle, and carry 80-pound, 28 foot extension ladder and meet ladder safety requirements. Standard heavy duty ladder body weight restrictions is 275 pounds, extra heavy duty ladder body weight restrictions 350 pounds
Must be able to work at heights of 3-28 ft.
Must be able to bend, stand, sit, crawl, climb, and lift throughout each day.
Must be able to work in tight spaces, such as attics and crawl spaces
Miscellaneous Skills / Considerations:
Must have a current, valid, unrestricted driver's license and meet Broadband Express driving criteria guidelines.
Must be able to pass a background check, per company policy.
Must be able to pass a drug test
Must be mechanically inclined.
Must be detailed oriented
Must be a team player.
Join the Broadband Express Team we have positions waiting for you!
Estimated Salary: $20 to $28 per hour based on qualifications.
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