CUSTOMER SERVICE REPRESENTATIVE- Full Time
POSITION SUMMARY
Provide routine clerical support, answers phones, routes callers and relays messages. Faxes, mails claims, files documents, and manages other departmental documents. Provide billing assistance to patients by phone. Assists department staff in routine billing matters.
POSITION REQUIREMENTS
Minimum Education:
High School Diploma or equivalent education/experience
Minimum
Experience:
Minimum one year recent medical office or similar office experience preferred
Typing and computer literacy
Reading and writing skills, organizing and filing, professional phone etiquette, strong customer service skills
Typing and computer literacy
Reading and writing skills, organizing and filing, professional phone etiquette.
Sufficient computer skills are required to complete an online application and the pre-employment annual required learning requirements.
In compliance with patient safety standards, must be able to effectively communicate in English; Bilingual abilities preferred
Physical Demands:
Prolonged, extensive or considerable standing, walking and sitting.
Exposure to stressful environments that may include communicating with difficult individuals in emotional situations.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position without compromising care.Estimated Salary: $20 to $28 per hour based on qualifications.
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