Desktop Technician
Desktop Technician
Position
Summary:
This position exists to provide front-line support to faculty, staff, and students with regard to technology and the use of computers and technology applications/systems on campus. Provide assistance on Windows and Macintosh computers, printers, scanners, projectors and other equipment. Provide excellent customer service while troubleshooting various technology based problems, including web applications, network resources, and desktop support.
Responsibilities:
Under direction of IT Director:
Provides user support for desktop and LAN-based applications.
Provide backup support for workstation analysis, network administration and network security.
Assists in defining network and desktop environment policies, procedures and standards.
Supports, monitors, tests and troubleshoots problems pertaining to network to include:
Equipment setup
Software installation
Printer/peripheral configuration
Connection to network
BreaK/fix activities
Documentation
Other duties as assigned
Qualifications:
AAS (Associate degree). Prefer Bachelor degree. A
helpful.
Must hold a valid driver's license and adhere to company driving policy.
Experience:
Up to two years of workstation related experience
Work Hours:
Varies with client hours; normally one hour prior to start of school day until one hour after end of school day.
Estimated Salary: $20 to $28 per hour based on qualifications.
Position
Summary:
This position exists to provide front-line support to faculty, staff, and students with regard to technology and the use of computers and technology applications/systems on campus. Provide assistance on Windows and Macintosh computers, printers, scanners, projectors and other equipment. Provide excellent customer service while troubleshooting various technology based problems, including web applications, network resources, and desktop support.
Responsibilities:
Under direction of IT Director:
Provides user support for desktop and LAN-based applications.
Provide backup support for workstation analysis, network administration and network security.
Assists in defining network and desktop environment policies, procedures and standards.
Supports, monitors, tests and troubleshoots problems pertaining to network to include:
Equipment setup
Software installation
Printer/peripheral configuration
Connection to network
BreaK/fix activities
Documentation
Other duties as assigned
Qualifications:
AAS (Associate degree). Prefer Bachelor degree. A
helpful.
Must hold a valid driver's license and adhere to company driving policy.
Experience:
Up to two years of workstation related experience
Work Hours:
Varies with client hours; normally one hour prior to start of school day until one hour after end of school day.
Estimated Salary: $20 to $28 per hour based on qualifications.
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