Turnover Technician
Waterside at Ironbridge Apartments, are looking for an experienced Turnover Technician, to prepare our vacant apartments for move in! prior experience preferred!GENERAL SUMMARY OF DUTIES:
Assist in ensuring that multiple assigned communities meet safety, appearance, and operational standards established by the organization by preparing apartment homes for move-ins, preventative maintenance, and provide customer service activities.
SUPERVISION RECEIVED:
Reports directly to the Service Team ManagerSUPERVISION EXERCISED:
N/A
Essential Functions:
Ensure that apartment homes are ready for occupancy by performing preventative maintenance and basic housekeeping duties by cleaning carpets/floors and walls, dusting counters and appliances, painting and repairing walls, and testing electrical appliances, lights, and outlets, and replace defective equipment as necessary.
Maintain cleaning tools and equipment and ensure that they are in proper working order.
Ensure documents and inspections are in compliance prior to occupancy and take appropriate action to complete if necessary.
Ensure keys and other access items are working and available prior to occupancy.
Provide superior customer service to internal and external customers.
Request cleaning supply replacement and assist in stocking inventory.
Provide back-up for some functions of the Service Request Technicians job as needed or directed.
Perform other duties as assigned or as necessary.
Requirements PERFORMANCE REQUIREMENTS:
Knowledge of organization and community policies and procedures.
Knowledge of an ability to follow proper safety techniques in accordance with Company, community, and departmental policies, procedures and standards.
Demonstrated ability to understand and comprehend instructions.
Immediately reports any mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s).
Ability to respond to questions or resolve resident, vendor, contractor or work scheduling issues.
Ability to travel between communities.
Knowledge of cleaning machines, cleansers and tools.
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
The ability to exert muscle force to lift, transport, and push a vacuum cleaner or mop.
Must be self-motivated and positive team member.
Ability to proactively recognize and implement superior customer service to internal and external customers.
Ability to use a computer, a smart phone, and enter service ticket information into the system.
TYPICAL PHYSICAL DEMANDS:
Ability to physically access exterior and interior parts of the community and amenities.
Regular bending, stooping, pushing and stretching.
Occasionally lifting items weighing up to 50 lbs.
Requires normal range of hearing and eyesight.
TYPICAL WORKING CONDITIONS:
Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Flexible schedules with occasional evening and regular weekend work.
Ability to travel when needed.
Required to participate in rotation to be On-Call.
EDUCATION AND
Experience:
High School Diploma or its equivalent preferred.
Minimum of two years of relevant experience in housekeeping/repair with a preference for apartment or hotel experience.
Must have and maintain a valid driver's license unless otherwise noted.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Assist in ensuring that multiple assigned communities meet safety, appearance, and operational standards established by the organization by preparing apartment homes for move-ins, preventative maintenance, and provide customer service activities.
SUPERVISION RECEIVED:
Reports directly to the Service Team ManagerSUPERVISION EXERCISED:
N/A
Essential Functions:
Ensure that apartment homes are ready for occupancy by performing preventative maintenance and basic housekeeping duties by cleaning carpets/floors and walls, dusting counters and appliances, painting and repairing walls, and testing electrical appliances, lights, and outlets, and replace defective equipment as necessary.
Maintain cleaning tools and equipment and ensure that they are in proper working order.
Ensure documents and inspections are in compliance prior to occupancy and take appropriate action to complete if necessary.
Ensure keys and other access items are working and available prior to occupancy.
Provide superior customer service to internal and external customers.
Request cleaning supply replacement and assist in stocking inventory.
Provide back-up for some functions of the Service Request Technicians job as needed or directed.
Perform other duties as assigned or as necessary.
Requirements PERFORMANCE REQUIREMENTS:
Knowledge of organization and community policies and procedures.
Knowledge of an ability to follow proper safety techniques in accordance with Company, community, and departmental policies, procedures and standards.
Demonstrated ability to understand and comprehend instructions.
Immediately reports any mechanical or electrical equipment malfunctions, associate/resident/visitor injuries or accidents, or other safety issues to the appropriate individual(s).
Ability to respond to questions or resolve resident, vendor, contractor or work scheduling issues.
Ability to travel between communities.
Knowledge of cleaning machines, cleansers and tools.
The ability to bend, stretch, twist, or reach with your body, arms, and/or legs.
The ability to exert muscle force to lift, transport, and push a vacuum cleaner or mop.
Must be self-motivated and positive team member.
Ability to proactively recognize and implement superior customer service to internal and external customers.
Ability to use a computer, a smart phone, and enter service ticket information into the system.
TYPICAL PHYSICAL DEMANDS:
Ability to physically access exterior and interior parts of the community and amenities.
Regular bending, stooping, pushing and stretching.
Occasionally lifting items weighing up to 50 lbs.
Requires normal range of hearing and eyesight.
TYPICAL WORKING CONDITIONS:
Periodic exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
Flexible schedules with occasional evening and regular weekend work.
Ability to travel when needed.
Required to participate in rotation to be On-Call.
EDUCATION AND
Experience:
High School Diploma or its equivalent preferred.
Minimum of two years of relevant experience in housekeeping/repair with a preference for apartment or hotel experience.
Must have and maintain a valid driver's license unless otherwise noted.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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