Sr. BSA
Qualifications &
Responsibilities:
About the Opportunity As a member of the Marketing Technology Delivery group, the Business Systems Analyst (BSA) will act as liaison between the client and the technical delivery teams.
The BSA plays key roles within the technology organization across many disciplines within the SDLC, including requirements gathering, documentation, design and testing.
In addition the BSA is expected to work closely with the Sr.
BSAs and Project Manager (or Account Manager) to assist in project delivery on a number of levels.
This position will also include some entry level Project Management responsibilities which will provide the BSA with the flexibility to grow into a Sr.
BSA or a Project Manager role.
Responsibilities Work with the Project team leadership to manage and maintain the resource forecasting information Gather, analyze, and distribute project hours reports and assist in the assessment of actual hours versus budget Assist in communicating time tracking details to the project team and tracking the timesheet submission process Oversee and help manage the project documentation process and maintain the documentation portal Interface with the client and epsilon technology delivery teams, supporting the design and delivery of medium to large scale marketing database solutions Take part in requirements gathering sessions via client interviews Take ownership of all written documentation (your own and others) including requirements, functional specifications, test plans and production ready manuals Work with and support technical staff in the design, development and testing of the solution Support production staff & client end users in the use of designed solution Coordinate integration of new development with the overall technical solution Create test plans and lead the system and user acceptance testing activities Develop and implement quality assurance methodologies Back up production processing, including daily updates Campaign support of production campaigns, including QC/QA of outbound processing Data queries to support campaign BSAs Function as BSA for special projects Qualifications Required Skills:
Bachelors in Computer Science, Information Technology, or related field required 3 years of experience in project and system delivery life cycle (SDLC) involving medium to large scale databases Ability to gain knowledge related to the clients' industry, and the current business environment and incorporate this knowledge into the overall technical solution Proficient in the use of Word, Excel, PowerPoint and Visio Solid understanding of Relational Database Management Systems & SQL Can work well under pressure, multi-task, and learn the business quickly Attention to detail, strong listening skills, and good verbal and written communications are required A strong sense of curiosity and desire to get it right Traditional BSA skills and experience, including ability to create Functional Requirements specs and creation and execution of test plans Solid time management skills a must Position requires rotating On Call availability.
During specific phases of the project, morning and evening calls (outside normal working hours) will be required.
Preferred skills:
Knowledge of multi-channel marketing concepts and best practices, a plus Experience with database marketing automation technologies (e.
g.
Alterian, Unica, SAS Campaign), a plus Experience with business intelligence technologies (e.
g.
Business Objects, MicroStrategy, Alterian, Cognos), a plus Qualifications Conditions of Employment All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.
If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
About Epsilon Epsilon is the global leader in creating connections between people and brands.
An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require.
Recognized by Ad Age as the #1 World CRM/Direct Marketing Network and #1 U.
S.
Agency from All Disciplines, Epsilon employs over 7,000 associates in more than 70 offices worldwide.
Epsilon is an Alliance Data company.
For more information, visit http:
//www.
epsilon.
com/ , follow us on Twitter @EpsilonMktg or call 1.
800.
309.
0505.
Alliance Data is an Equal Employment Opportunity employer Alliance Data participates in E-Verify For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Responsibilities:
About the Opportunity As a member of the Marketing Technology Delivery group, the Business Systems Analyst (BSA) will act as liaison between the client and the technical delivery teams.
The BSA plays key roles within the technology organization across many disciplines within the SDLC, including requirements gathering, documentation, design and testing.
In addition the BSA is expected to work closely with the Sr.
BSAs and Project Manager (or Account Manager) to assist in project delivery on a number of levels.
This position will also include some entry level Project Management responsibilities which will provide the BSA with the flexibility to grow into a Sr.
BSA or a Project Manager role.
Responsibilities Work with the Project team leadership to manage and maintain the resource forecasting information Gather, analyze, and distribute project hours reports and assist in the assessment of actual hours versus budget Assist in communicating time tracking details to the project team and tracking the timesheet submission process Oversee and help manage the project documentation process and maintain the documentation portal Interface with the client and epsilon technology delivery teams, supporting the design and delivery of medium to large scale marketing database solutions Take part in requirements gathering sessions via client interviews Take ownership of all written documentation (your own and others) including requirements, functional specifications, test plans and production ready manuals Work with and support technical staff in the design, development and testing of the solution Support production staff & client end users in the use of designed solution Coordinate integration of new development with the overall technical solution Create test plans and lead the system and user acceptance testing activities Develop and implement quality assurance methodologies Back up production processing, including daily updates Campaign support of production campaigns, including QC/QA of outbound processing Data queries to support campaign BSAs Function as BSA for special projects Qualifications Required Skills:
Bachelors in Computer Science, Information Technology, or related field required 3 years of experience in project and system delivery life cycle (SDLC) involving medium to large scale databases Ability to gain knowledge related to the clients' industry, and the current business environment and incorporate this knowledge into the overall technical solution Proficient in the use of Word, Excel, PowerPoint and Visio Solid understanding of Relational Database Management Systems & SQL Can work well under pressure, multi-task, and learn the business quickly Attention to detail, strong listening skills, and good verbal and written communications are required A strong sense of curiosity and desire to get it right Traditional BSA skills and experience, including ability to create Functional Requirements specs and creation and execution of test plans Solid time management skills a must Position requires rotating On Call availability.
During specific phases of the project, morning and evening calls (outside normal working hours) will be required.
Preferred skills:
Knowledge of multi-channel marketing concepts and best practices, a plus Experience with database marketing automation technologies (e.
g.
Alterian, Unica, SAS Campaign), a plus Experience with business intelligence technologies (e.
g.
Business Objects, MicroStrategy, Alterian, Cognos), a plus Qualifications Conditions of Employment All job offers are contingent upon successful completion of certain background checks which unless prohibited by applicable law may include criminal history checks, employment verification, education verification, drug screens, credit checks, DMV checks (for driving positions only) and fingerprinting.
Great People, Deserve Great Benefits We know that we have some of the brightest and most talented associates in the world, and we believe in rewarding them accordingly.
If you work here, expect competitive pay, comprehensive health coverage, and endless opportunities to advance your career.
From tuition reimbursement to scholarship programs to employee stock purchase plans and 401(k)s, we offer associates a variety of benefits that work as hard for them as they work for us.
About Epsilon Epsilon is the global leader in creating connections between people and brands.
An all-encompassing global marketing company, we harness the power of rich data, groundbreaking technologies, engaging creative and transformative ideas to get the results our clients require.
Recognized by Ad Age as the #1 World CRM/Direct Marketing Network and #1 U.
S.
Agency from All Disciplines, Epsilon employs over 7,000 associates in more than 70 offices worldwide.
Epsilon is an Alliance Data company.
For more information, visit http:
//www.
epsilon.
com/ , follow us on Twitter @EpsilonMktg or call 1.
800.
309.
0505.
Alliance Data is an Equal Employment Opportunity employer Alliance Data participates in E-Verify For San Francisco Bay Area:
Alliance Data will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of San Francisco Police Code Sections 4901 - 4919, commonly referred to as the San Francisco Fair Chance Ordinance.
.
Estimated Salary: $20 to $28 per hour based on qualifications.
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