Field Engagement Specialist

The Company
Sungevity is one of the world's leading and fastest growing residential solar companies. Our success tracks to three priorities. First, we are obsessed with customer service and are committed to making the happiest customers in our, or any, industry. Second, we are a technology-led business, well known for inventing Remote Solar Design, and leading the solar industry with software innovations that make going solar easier and cheaper. And finally, our business is designed to partner and grow with leading organizations from Lowe's to E.On, GE to Sierra Club. Sungevity currently operates in 12 US states, Netherlands and Australia.
Sungevity is a mission-driven business, and we combine our social commitment with a drive for top-notch professional execution and realism. Our culture is fast-paced, passionate and fun. We have a "no drama" environment. We're prepared for the fact that no two days will be remotely similar on this adventure, and we are all-in committed to make the most of our incredible market opportunity, ourselves and each other.
The Position
Focused Area:
Palm Springs, CA
We're looking to continue to build our rockstar Field Engagement team in your area! The Field Engagement Specialist (FES) will leverage direct door-to-door marketing techniques, as well as event activations to excite potential customers about the idea of going solar! The FES will also partner with new customers that made the switch to Sungevity in order to help them spread the word and generate referrals. Top Sfunsters will be invited to work select events with targeted prospects to generate leads. You should be highly motivated to engage existing customers and potential customers by utilizing various marketing vehicles to build a truly differentiated marketing channel; these include the Sungevity Ice Pop truck, grassroots event marketing tactics, community outreach, customer calls and visits, seamless customer transitions with the inside sales team, and neighborhood level marketing penetration.
Ongoing 1:
1 outreach to customers to inspire and drive referral behavior, including phone calls, email and in person communications.
Customer visits and neighborhood activation
Planning and executing customer appreciation events
Collaborate with various internal and external stakeholders to ensure campaigns integrate brand and tactical goals and are executed in a timely manner
Capture best practices for future expansion of the direct 1:
1 engagement program
Create and test creative and differentiated high touch strategies, which lead to higher customer engagement and increased referral activity
Event planning and attendance to generate leads
Some travel required
BA/BS degree required, preferably in Marketing/Communications or other related discipline
Minimum of 1 year in sales, campaigning, canvasing , direct marketing or fund raising experience
Grassroots community activation experience a plus
Self-starter, Autonomous
A drive to succeed with a positive attitude and high energy - Results and Action-Oriented
Ability to initiate conversation with individuals and groups
Must be able to multi-task and prioritize responsibilities
Creative problem-solver who works well independently as well as part of a team
Passion for solar industry preferred
Willing and able to be outside and walk for extended periods
Valid Driver's License with a clean driving record that meets Sungevity's criteria and a willingness to travel (this position will require traveling to specific sites)
18 years of age minimum
Multilingual a plus
Weekends Required
Compensation Plan and Benefits
We pride ourselves on being a leader in the industry with our compensation package We pay 100 % of our employee benefits costs. We offer one of the best available benefit programs, including healthcare plans, long-term and short-term disability, life insurance, dental, vision and 401K. Sungevity strives for a multicultural work environment; diversity is a core value. AA/EOE. This position will include either a company vehicle or mileage for travel around the territory.
This role is located within 25 miles of Menifee, CA, and is a remote position.
Sungevity strives for a multicultural work environment; diversity is a core value. AA/EOE.
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