Help Desk - (6+ month contract)
Language:
English
Position:
Customer Service Representative to assist with a new CMIPS II ADA Compliance program. The purpose is to enable and improve the ability of the service provided to Blind or Visually Impaired (BVI) population who are served under the IHSS program. Job responsibilities involve answering incoming calls and logging decisions in the system. Additionally, reading the representatives will be responsible for reading Notices of Actions to recipients.
Education and
Experience:
High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelor's degree. Typically, 3-5 years of working experience in related fields
Knowledge and Skills:
Computer knowledge
Ability to research and resolve inquiries
Ability to read and interpret information
Hourly Rate:
$16.00/hour
Estimated Salary: $20 to $28 per hour based on qualifications.
English
Position:
Customer Service Representative to assist with a new CMIPS II ADA Compliance program. The purpose is to enable and improve the ability of the service provided to Blind or Visually Impaired (BVI) population who are served under the IHSS program. Job responsibilities involve answering incoming calls and logging decisions in the system. Additionally, reading the representatives will be responsible for reading Notices of Actions to recipients.
Education and
Experience:
High School Diploma or equivalent; may hold 2 year post-high school Degree; may hold Bachelor's degree. Typically, 3-5 years of working experience in related fields
Knowledge and Skills:
Computer knowledge
Ability to research and resolve inquiries
Ability to read and interpret information
Hourly Rate:
$16.00/hour
Estimated Salary: $20 to $28 per hour based on qualifications.
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