Family Service Specialist
Soar beyond your potential at ECS!
We are hiring a Family Service Specialist to provide child care information and referrals to parents and to determine families eligible for School Readiness services when appropriate.
MAJOR RESPONSIBITIES:
1. To provide child care information to all parents regardless of income level.
2. Facilitate parental choice through the identification of available services, and the provision of information and assistance, in a way that helps parents to evaluate the appropriateness of different child care settings and make a choice of what best fits their needs.
3. To offer child care choices free of bias and preference for any specific type of child care; center based, home setting, church program, public or private, etc.
4. Be able to apply and communicate knowledge in the area of developmental needs of children, local and state care rules and regulations and developmentally appropriate child care practices.
5. Convey child care information in a relaxed manner, problem solves in a positive manner and communicates sensitively and responsively to the needs and concerns of others.
6. Maintain and update all provider files. New providers are added at least monthly. Existing providers are updated at least twice a year or when changes occur, utilizing information received from Department of Children and Families Licensing and providers.
7. Provide necessary statistical information when requested.
8. Receive and document all complaints from any source that pertains to child care.
9. Attend any pertinent conferences, trainings and meetings conducted by the Office of Early Learning or others as recommended by your supervisor.
10. Assist in the staffing of community booths, children's festivals, etc.
11. Be knowledgeable of requirements regarding School Readiness, Head Start and Pre-kindergarten for parents and provide assistance to parents and providers.
12. Send re-determination notices for School Readiness Child Care to clients and providers four to six weeks prior to their date for re-determination.
13. To accurately and in a timely manner determine /redetermine eligibility for financial aid from OEL and any other source available for child care for qualified families
14. Submit reports / information for School Readiness Child Care and CCRR accurately and by deadline.
15. Maintain CCMS/EFS database so that client and provider files are accurate and current and required data fields are accurately captured.
16. Assist with provider meetings in your assigned county.
17. Maintain confidentiality in regards to information accessed in the performance of job duties.
18. Maintain the Unified Wait List and Simplified Point of Entry.
19. Distribute approved written materials to parents, providers, businesses, and/or community leaders regarding CCR&R, the importance of qualify early education, public policy, and parent education as requested.
20. Responsible for implementing the coalition's anti-fraud plan daily activities related to prevention, detection, investigation, and reporting of possible overpayment resulting from potential fraud or abuse.
EDUCATION AND
Experience:
o Bachelor's degree in Early Childhood Education, Child Development, Social Service, or related field is preferred.
o 1-3 years related work experience preferred.
(A comparable amount of training, education or experience can be substituted for minimum qualifications.)
We offer an excellent compensation and benefits package, including:
oCompetitive starting salaries commensurate with experience and credentials
oHealth, Dental, Vision and Life Insurance
oRetirement Plan -- 403(b)
oPaid Time OffEstimated Salary: $20 to $28 per hour based on qualifications.
We are hiring a Family Service Specialist to provide child care information and referrals to parents and to determine families eligible for School Readiness services when appropriate.
MAJOR RESPONSIBITIES:
1. To provide child care information to all parents regardless of income level.
2. Facilitate parental choice through the identification of available services, and the provision of information and assistance, in a way that helps parents to evaluate the appropriateness of different child care settings and make a choice of what best fits their needs.
3. To offer child care choices free of bias and preference for any specific type of child care; center based, home setting, church program, public or private, etc.
4. Be able to apply and communicate knowledge in the area of developmental needs of children, local and state care rules and regulations and developmentally appropriate child care practices.
5. Convey child care information in a relaxed manner, problem solves in a positive manner and communicates sensitively and responsively to the needs and concerns of others.
6. Maintain and update all provider files. New providers are added at least monthly. Existing providers are updated at least twice a year or when changes occur, utilizing information received from Department of Children and Families Licensing and providers.
7. Provide necessary statistical information when requested.
8. Receive and document all complaints from any source that pertains to child care.
9. Attend any pertinent conferences, trainings and meetings conducted by the Office of Early Learning or others as recommended by your supervisor.
10. Assist in the staffing of community booths, children's festivals, etc.
11. Be knowledgeable of requirements regarding School Readiness, Head Start and Pre-kindergarten for parents and provide assistance to parents and providers.
12. Send re-determination notices for School Readiness Child Care to clients and providers four to six weeks prior to their date for re-determination.
13. To accurately and in a timely manner determine /redetermine eligibility for financial aid from OEL and any other source available for child care for qualified families
14. Submit reports / information for School Readiness Child Care and CCRR accurately and by deadline.
15. Maintain CCMS/EFS database so that client and provider files are accurate and current and required data fields are accurately captured.
16. Assist with provider meetings in your assigned county.
17. Maintain confidentiality in regards to information accessed in the performance of job duties.
18. Maintain the Unified Wait List and Simplified Point of Entry.
19. Distribute approved written materials to parents, providers, businesses, and/or community leaders regarding CCR&R, the importance of qualify early education, public policy, and parent education as requested.
20. Responsible for implementing the coalition's anti-fraud plan daily activities related to prevention, detection, investigation, and reporting of possible overpayment resulting from potential fraud or abuse.
EDUCATION AND
Experience:
o Bachelor's degree in Early Childhood Education, Child Development, Social Service, or related field is preferred.
o 1-3 years related work experience preferred.
(A comparable amount of training, education or experience can be substituted for minimum qualifications.)
We offer an excellent compensation and benefits package, including:
oCompetitive starting salaries commensurate with experience and credentials
oHealth, Dental, Vision and Life Insurance
oRetirement Plan -- 403(b)
oPaid Time OffEstimated Salary: $20 to $28 per hour based on qualifications.
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