Assistant Store Manager Customer Service & Call Center at Geebo

Assistant Store Manager

Company Name:
Stein Mart
Position Type:
Full-time
Overview:
The Stein Mart story began more than 100 years ago in the Mississippi Delta with one family owned establishment. Today, Stein Mart has grown into a nationwide retailer with over 260 stores. Stein Mart's success is attributed to our unique niche in the market offering current fashion trends at competitive prices paired with customer service and a personal shopping experience. Join the Stein Mart story today!
Stein Mart is currently seeking a results oriented professional enthusiastic about customer service and fashion. We are looking for an individual with experience leading a retail team who can ensure the store is focused on achieving sales goals, customer service and the shopping experience, and developing internal talent.
Responsibilities:
Results:
Utilize Stein Mart's policies, procedures, and merchandising guidelines to drive sales.
Create,recommend, and implement ideas to help store reach all goals and objectives.
Managethe merchandising areas to optimize selling space and maximize selling potential.
Superviseand coordinate store activities.
Maintain human resource documentation and reporting.
Maintain an efficient and effective Receiving Department.
Contribute to maintaining a safe and secure store environment.
Customer Service:
Model apositive customer service spirit, exhibiting a friendly and helpful attitude
with customers and associates.
Empower associates to ensure customer satisfaction.
Create, recommend, and implement ideas to ensure a unique customer shopping experience.
Team Development:
Partner with the Store Management to interview and hire new team members.
Build relationships that foster a healthy team environment.
Utilize Stein Mart training and development resources to develop
job skills and provide information to help others learn.
Qualifications:
High school graduate or equivalent (GED), Associate's or Bachelor's degree preferred.
Minimum 2 to 4 years applicable retail work experience, including supervisory experience
with demonstrated expertise in retail merchandising and operational skills.
Moderate physical effort required; standing and walking will constitute 95% or more of a
work shift.
Strong desire to grow in a retail career through own internal development
Ability to make informed decisions, complete tasks and problem solve.
Possess strong numeric reasoning skills (i.e., proficiency in adding, subtracting,
multiplying, dividing, and calculating percentages).
Experience working in a Windows environment; utilizing on-line reporting tools and e-mail.
Effective oral and written communication skills.
Ability to relocate a plus.
Company Description:
Founded by the current chairman's grandfather just after the turn of the 20th century, the Stein Mart concept has evolved into a nationwide network of easy-to-access freestanding stores. Our merchandise includes current-season, brand name fashion for women and men; accessories; home decor; linens; and shoes. All are at prices up to 60% below department store prices, every day. Because our customer appreciates variety - and because she likes to be unique - we update merchandise frequently and supply a limited inventory of each item per store.
Our friendly service, beautiful shopping environment and unique product assortment lead our customers to shop with us over and over, because at Stein Martwe have been providing fashion and value for over 100 years.Estimated Salary: $20 to $28 per hour based on qualifications.

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