Senior Siebel CRM Requirements Analyst
Company Name:
STG, Inc.
STG, Inc. is seeking a Senior Siebel CRM Requirements Analyst in support of our exciting work at the Department of State in Rosslyn, Virginia.
Duties include but not limited to:
Develop and maintain Siebel CRM documentation, inclusive of but not limited to business process models, system narratives, system specifications
Facilitate requirements gathering sessions with end users to elicit high level business requirements
Drive effective use and adoption of Siebel CRM strategies and processes
Meet with functional SME's to identify and document business requirements, functional and non-functional requirements and business rules
Detail requirements through product development SCRUMS and other functions to support the project team
Develop User Stories with Acceptance Criteria
Develop Requirements Specification Documents
Perform work without appreciable direction
Possesses excellent communication and presentation skills
Educational
Must have or be able to obtain a Secret clearance
BS/BA in related field
8
years of related experience
In-depth understanding of the capabilities and constraints of the CRM application
Experience developing Siebel CRM reports and dashboards
Must be comfortable analyzing data, identifying trends
Strong analytical including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Agile requirements development and management experience
Experience developing User Stories and Acceptance Criteria
Knowledge of Team Foundation Server
Strong and effective written, verbal and presentation skills with the ability to collaborate with team members and business stakeholders
- Certification and participation in Siebel CRM UG preferredEstimated Salary: $20 to $28 per hour based on qualifications.
STG, Inc.
STG, Inc. is seeking a Senior Siebel CRM Requirements Analyst in support of our exciting work at the Department of State in Rosslyn, Virginia.
Duties include but not limited to:
Develop and maintain Siebel CRM documentation, inclusive of but not limited to business process models, system narratives, system specifications
Facilitate requirements gathering sessions with end users to elicit high level business requirements
Drive effective use and adoption of Siebel CRM strategies and processes
Meet with functional SME's to identify and document business requirements, functional and non-functional requirements and business rules
Detail requirements through product development SCRUMS and other functions to support the project team
Develop User Stories with Acceptance Criteria
Develop Requirements Specification Documents
Perform work without appreciable direction
Possesses excellent communication and presentation skills
Educational
Must have or be able to obtain a Secret clearance
BS/BA in related field
8
years of related experience
In-depth understanding of the capabilities and constraints of the CRM application
Experience developing Siebel CRM reports and dashboards
Must be comfortable analyzing data, identifying trends
Strong analytical including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
Agile requirements development and management experience
Experience developing User Stories and Acceptance Criteria
Knowledge of Team Foundation Server
Strong and effective written, verbal and presentation skills with the ability to collaborate with team members and business stakeholders
- Certification and participation in Siebel CRM UG preferredEstimated Salary: $20 to $28 per hour based on qualifications.
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