Security Training Coordinator
Company Name:
Penn National Gaming
Overview:
Don't just work. Work Happy.
A career in gaming? At M Resort we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include:
MAJOR JOB DUTIES: Duties include, but are not limited to the following:
Develop and facilitate training programs, department guides, materials and handouts for Security Department.
Train newly hired Security Officers to perform their duties and ensure training effectiveness during the Field Training program and adherence to all policies and codes of conduct.
Provide ongoing remedial training to Security Officers when necessary.
Complete daily observation reports and weekly end of phase reports for newly hired security officers assigned to the field training program.
Assist in preparing training plans, materials and training manuals and instructing the Security Academy.
Attend outside training programs to obtain updated, compliant, pertinent information which can be utilized within the Security Department.
Maintain all Departmental training records, acknowledgements and files.
Have the ability to be flexible to work various shifts when needed.
Conduct and/or support investigations including follow-up, and interviews on guest or team member related incidents.
Review surveillance coverage on all guest, employee or vendor accidents at the direction of the Security Manager.
Responsible for preserving evidence and records for possible legal action.
Continually evaluate job performance of Security Staff.
Performs related work as requested.
The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
To be successful in this position it will require the following skill set:
Experience: 1 year Security Hotel/Casino training experience required. 2 years Security Hotel/Casino Experience or 2 years Investigative experience preferred. Military or Law Enforcement background experience is preferred.
EDUCATION : High school diploma or GED, or 2 years University level courses, or equivalent .
SKILLS: Excellent communication skills. Full knowledge and understanding of all hotel/casino and departmental rules, regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff. Ability to maintain confidentiality of sensitive information. Ability to read, write, and communicate verbally in English. Knowledge of common safety hazards and precautions to establish a safe work environment. Excellent training, presentation, and instructional writing and planning skills. Computer skills including MS Office Word, Excel, and Power-Point.
CERTIFICATE/LICENSE : Gaming Registration, Alcohol Awareness card, Valid Nevada driver's license with excellent driving history, CPR and First Aid Certification.
Something to leave you with:
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID
2014-23297
Casino Property
M Resort
Location
US-NV-Henderson
Estimated Salary: $20 to $28 per hour based on qualifications.
Penn National Gaming
Overview:
Don't just work. Work Happy.
A career in gaming? At M Resort we think you'll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
Your daily responsibilities include:
MAJOR JOB DUTIES: Duties include, but are not limited to the following:
Develop and facilitate training programs, department guides, materials and handouts for Security Department.
Train newly hired Security Officers to perform their duties and ensure training effectiveness during the Field Training program and adherence to all policies and codes of conduct.
Provide ongoing remedial training to Security Officers when necessary.
Complete daily observation reports and weekly end of phase reports for newly hired security officers assigned to the field training program.
Assist in preparing training plans, materials and training manuals and instructing the Security Academy.
Attend outside training programs to obtain updated, compliant, pertinent information which can be utilized within the Security Department.
Maintain all Departmental training records, acknowledgements and files.
Have the ability to be flexible to work various shifts when needed.
Conduct and/or support investigations including follow-up, and interviews on guest or team member related incidents.
Review surveillance coverage on all guest, employee or vendor accidents at the direction of the Security Manager.
Responsible for preserving evidence and records for possible legal action.
Continually evaluate job performance of Security Staff.
Performs related work as requested.
The above statements represent a general outline of principal job functions and should be not be construed as a complete description of all aspects and requirements inherent in this job.
To be successful in this position it will require the following skill set:
Experience: 1 year Security Hotel/Casino training experience required. 2 years Security Hotel/Casino Experience or 2 years Investigative experience preferred. Military or Law Enforcement background experience is preferred.
EDUCATION : High school diploma or GED, or 2 years University level courses, or equivalent .
SKILLS: Excellent communication skills. Full knowledge and understanding of all hotel/casino and departmental rules, regulations, policies and procedures. Skill in establishing and maintaining effective working relationships with staff. Ability to maintain confidentiality of sensitive information. Ability to read, write, and communicate verbally in English. Knowledge of common safety hazards and precautions to establish a safe work environment. Excellent training, presentation, and instructional writing and planning skills. Computer skills including MS Office Word, Excel, and Power-Point.
CERTIFICATE/LICENSE : Gaming Registration, Alcohol Awareness card, Valid Nevada driver's license with excellent driving history, CPR and First Aid Certification.
Something to leave you with:
Penn National Gaming is more than you may realize. We have properties throughout the United States and Canada and are embarking on an aggressive growth mode. Our departments and areas of opportunity are ideal for just about any skill set. And our company-wide commitment to making sure our guests smile as much as we do means you'll enjoy a fun working environment.
Now that you have read about who we are, here is your opportunity to see what we're about!
Equal Opportunity Employer
Job ID
2014-23297
Casino Property
M Resort
Location
US-NV-Henderson
Estimated Salary: $20 to $28 per hour based on qualifications.
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