Customer Service Representative II
Company Name:
Lendmark Financial Services
## Job Description
Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 100 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, and Delaware .
_Job
Summary:_ Provides customer service through timely, accurate and effective processing of customer transactions and requests, in accordance with company policies and procedures under moderate to minimum supervision. Assists with accounting, administrative and clerical tasks.
Competencies:
Perform cash drawer procedures including opening the branch, accepting, posting and reversing payments, balancing the cash drawer, making deposits, closing the branch.
Process day-to-day transactions including answering the phone, taking applications, preparing loan documents, inputting loans into the system, completing loan closings, preparing loan files, completing recording and releasing of secured interests and other interests, filing and handling customer inquires.
Any other office duties as assigned.
_BASIC QUALIFICATIONS:_
High School Diploma or comparable education or related training
3-5 years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
_PREFERRED/
Qualifications:_
Associates Degree
Bilingual, Spanish/English
WORKING CONDITIONS:
Normal office Environment
Requisition Number: 558
Job Title: Customer Service Representative II
Area of Interest: Customer Service
City: Springfield
State/Province: Tennessee
Positon Type: Full Time - PermanentEstimated Salary: $20 to $28 per hour based on qualifications.
Lendmark Financial Services
## Job Description
Lendmark Financial Services is a consumer finance company that specializes in providing direct and indirect personal loans, automobile loans, debt consolidation loans, and merchant retail sales financing services. Lendmark operates over 100 branch locations throughout Georgia, Tennessee, Virginia, Maryland, Florida, North Carolina, South Carolina, Kentucky, West Virginia, and Delaware .
_Job
Summary:_ Provides customer service through timely, accurate and effective processing of customer transactions and requests, in accordance with company policies and procedures under moderate to minimum supervision. Assists with accounting, administrative and clerical tasks.
Competencies:
Perform cash drawer procedures including opening the branch, accepting, posting and reversing payments, balancing the cash drawer, making deposits, closing the branch.
Process day-to-day transactions including answering the phone, taking applications, preparing loan documents, inputting loans into the system, completing loan closings, preparing loan files, completing recording and releasing of secured interests and other interests, filing and handling customer inquires.
Any other office duties as assigned.
_BASIC QUALIFICATIONS:_
High School Diploma or comparable education or related training
3-5 years consumer finance or related experience
Cash handling; computer skills; customer service skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
_PREFERRED/
Qualifications:_
Associates Degree
Bilingual, Spanish/English
WORKING CONDITIONS:
Normal office Environment
Requisition Number: 558
Job Title: Customer Service Representative II
Area of Interest: Customer Service
City: Springfield
State/Province: Tennessee
Positon Type: Full Time - PermanentEstimated Salary: $20 to $28 per hour based on qualifications.
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