Business Development Representative -- Harrisonburg Hyundai -- Business Development

Company Name:
Harrisonburg Hyundai
The Business Development Representative is responsible to receive, process, and coordinate all incoming telephonic sales inquiries, showroom floor requests, service requests, and Internet queries. He/she promptly responds to sales and service requests by coordinating/collaborating with the appropriate dealership department manager. The ideal Business Development Representative will have a post high school education (college coursework or technical school), a strong command of the English language, a high level of self-confidence, strong computer skills, exceptional organizational skills, and will have call center experience.
The following is a representative list of the duties and responsibilities associated with this position:
-- Answer all incoming Sales and Service Appointment calls using script
-- Follow up with all non-appointment incoming sales calls
-- Contact unsold Showroom traffic leads using a script
-- Follow up with appointments and missed appointments
-- Confirm all pending appointments (sales and service)
-- Follow up with aged sales lead
-- Track sold vehicles
-- Track and follow up with hot sheets
-- Assist customers with scheduling service Appointments
-- Special order parts confirmation calls
-- Work with internet sales leads by contacting customers and setting an appointment for a dealership visit
-- Other duties assigned by department manager

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