Selling Branch Manager
Company Name:
Staffmark
As a Selling Branch Manager, you will be responsible for supervising and directing a staff composed of Account Managers and/or Operations Specialists responsible for servicing employment needs of StaffmarkEUR(TM)s customers in a given geographical area. Develops and maintains excellent client relationships, promotes new business, investigates and resolves day-to-day problems.
The ideal candidate must have previous staffing experience and be capable performing in a managerial role in a staffing environment. This position will also require the sales of new business and the ability to grow existing business, so candidates must feel comfortable performing and meeting sales goals. Previous sales experience is required. Approximately 70% of the time is out in the field selling with 8 to 10 appointments scheduled per week.
Responsibilities and Duties:
1. Responsible for the overall financial operation and profitability of the branch. Assists in the
preparation of detailed annual budget including projected hours, sales, operating expenses, gross
margin and profit contributions. Reviews and analyzes financial and general management reports,
including profit and loss statements and sales reports/analyses. Maximizes profitability of the
branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels.
Ensures order fill rates for temporary assignments, temp-to-perm and direct hire placements meet
or exceed established targets for the branch.
2. Provides overall management direction and support to branch employees. Establishes priorities in
office activities. Maintains an efficient and skilled staff by interviewing, hiring and training
employees. Schedules, assigns, and reviews work of staff. Responsible for appraising employee
performance, recommending status and salary changes, and maintaining compliance with
company policies and procedures. Ensure timely and accurate payment of wages to staff by
overseeing the submission of payroll boards, where applicable.
3. Promotes understanding and teamwork in the organization by maintaining open channels of
communication with superiors, peers, and subordinates. Discusses problems or possible problems
with staff and follow up to ensure problem resolution. Conducts regular staff meetings to ensure
staff is aligned with branch and company goals.
4. Ensures client satisfaction with Company services by monitoring current activity, making
adjustments to plans or services as needed. Makes regular in-person visits to customers to ensure
satisfaction and to identify additional customer needs and opportunities to grow business.
Arranges job shadows and other value-added services.
5. Prepares and generates a variety of reports for management, staff, corporate and others. Reviews
and analyzes various reports (including incoming reports), giving special consideration to potential
problem areas and share information with appropriate individuals.
6. Manages customer relations issues. Investigates and resolves client/employee problems and
issues and inform appropriate personnel of problems and opportunities. Researches and answers
employee/client questions. Monitors and follows-up on account receivables in conjunction with the
Credit/Collections department. Monitors and follows-up on delinquent client accounts.
7. Participates in the branch goal-setting process; provides input to management regarding the branchEUR(TM)s short-and long-range business plans. Plans future staffing needs and organizes methods of servicing future orders.
8. Increases sales and profits for the Company by generating new business. Sends out marketing letters, prepares and presents proposals for new business, negotiates terms of new business, and adhere to established parameters. Monitors external environment, scan advertising media for business opportunities, and contact companies currently advertising for new employees. Coordinates sales efforts and assures maximum efficiency. (Applicable to Branch Managers with sales responsibilities and goals).
9. Interfaces with other branches and departments within the entire organization. Share information on customers, employees, orders, and other issues with appropriate personnel. Informs appropriate personnel of problems and opportunities.
10. Enhances Company image in the community by developing and maintaining relationships with local organizations and community leaders. Participates in local organizations and job fairs and make presentations for various organizations.
11. Ensures that office staff verifies all I-9EUR(TM)s and conducts and documents background/drug screens (if required by client) prior to employee being sent on assignment.
12. Responsible for maintaining compliance with Company quality programs and processes including SOX compliance, as well as cooperating with audits, developing staff and branch objectives as required.
13. Regularly performs Account Manager duties (interviewing and placements).
14. Must be available for on-call duty after hours and on weekends. May require shift work.
15. Performs miscellaneous duties as needed.
JOB REQUIREMENTS
Qualifications:
1. Bachelor's degree and 3 to 5 years work experience in customer service, human resources, or general management or equivalent combination of education and experience. Staffing industry and sales experience is required.
2. Knowledge of, and ability to use, Microsoft Office products.
3. Excellent communications skills, both written and oral.Estimated Salary: $20 to $28 per hour based on qualifications.
Staffmark
As a Selling Branch Manager, you will be responsible for supervising and directing a staff composed of Account Managers and/or Operations Specialists responsible for servicing employment needs of StaffmarkEUR(TM)s customers in a given geographical area. Develops and maintains excellent client relationships, promotes new business, investigates and resolves day-to-day problems.
The ideal candidate must have previous staffing experience and be capable performing in a managerial role in a staffing environment. This position will also require the sales of new business and the ability to grow existing business, so candidates must feel comfortable performing and meeting sales goals. Previous sales experience is required. Approximately 70% of the time is out in the field selling with 8 to 10 appointments scheduled per week.
Responsibilities and Duties:
1. Responsible for the overall financial operation and profitability of the branch. Assists in the
preparation of detailed annual budget including projected hours, sales, operating expenses, gross
margin and profit contributions. Reviews and analyzes financial and general management reports,
including profit and loss statements and sales reports/analyses. Maximizes profitability of the
branch by developing and monitoring the pay/bill structure to ensure proper gross margin levels.
Ensures order fill rates for temporary assignments, temp-to-perm and direct hire placements meet
or exceed established targets for the branch.
2. Provides overall management direction and support to branch employees. Establishes priorities in
office activities. Maintains an efficient and skilled staff by interviewing, hiring and training
employees. Schedules, assigns, and reviews work of staff. Responsible for appraising employee
performance, recommending status and salary changes, and maintaining compliance with
company policies and procedures. Ensure timely and accurate payment of wages to staff by
overseeing the submission of payroll boards, where applicable.
3. Promotes understanding and teamwork in the organization by maintaining open channels of
communication with superiors, peers, and subordinates. Discusses problems or possible problems
with staff and follow up to ensure problem resolution. Conducts regular staff meetings to ensure
staff is aligned with branch and company goals.
4. Ensures client satisfaction with Company services by monitoring current activity, making
adjustments to plans or services as needed. Makes regular in-person visits to customers to ensure
satisfaction and to identify additional customer needs and opportunities to grow business.
Arranges job shadows and other value-added services.
5. Prepares and generates a variety of reports for management, staff, corporate and others. Reviews
and analyzes various reports (including incoming reports), giving special consideration to potential
problem areas and share information with appropriate individuals.
6. Manages customer relations issues. Investigates and resolves client/employee problems and
issues and inform appropriate personnel of problems and opportunities. Researches and answers
employee/client questions. Monitors and follows-up on account receivables in conjunction with the
Credit/Collections department. Monitors and follows-up on delinquent client accounts.
7. Participates in the branch goal-setting process; provides input to management regarding the branchEUR(TM)s short-and long-range business plans. Plans future staffing needs and organizes methods of servicing future orders.
8. Increases sales and profits for the Company by generating new business. Sends out marketing letters, prepares and presents proposals for new business, negotiates terms of new business, and adhere to established parameters. Monitors external environment, scan advertising media for business opportunities, and contact companies currently advertising for new employees. Coordinates sales efforts and assures maximum efficiency. (Applicable to Branch Managers with sales responsibilities and goals).
9. Interfaces with other branches and departments within the entire organization. Share information on customers, employees, orders, and other issues with appropriate personnel. Informs appropriate personnel of problems and opportunities.
10. Enhances Company image in the community by developing and maintaining relationships with local organizations and community leaders. Participates in local organizations and job fairs and make presentations for various organizations.
11. Ensures that office staff verifies all I-9EUR(TM)s and conducts and documents background/drug screens (if required by client) prior to employee being sent on assignment.
12. Responsible for maintaining compliance with Company quality programs and processes including SOX compliance, as well as cooperating with audits, developing staff and branch objectives as required.
13. Regularly performs Account Manager duties (interviewing and placements).
14. Must be available for on-call duty after hours and on weekends. May require shift work.
15. Performs miscellaneous duties as needed.
JOB REQUIREMENTS
Qualifications:
1. Bachelor's degree and 3 to 5 years work experience in customer service, human resources, or general management or equivalent combination of education and experience. Staffing industry and sales experience is required.
2. Knowledge of, and ability to use, Microsoft Office products.
3. Excellent communications skills, both written and oral.Estimated Salary: $20 to $28 per hour based on qualifications.
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