Realty Officer
Company Name:
Department Of Veterans Affairs
United States Citizens Permanent Full Time
Vacancy Identification Number (VIN) VB1181379
OUR MISSION: To fulfill President Lincoln's promise - To care for him who shall have
borne the battle, and for his widow, and his orphan - by serving
and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define who we are, our culture, and how we care for Veterans, their families and other beneficiaries.
The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence ( I CARE ).
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. For more information on the Department of Veterans Affairs, go to /.
You must be a U.S. citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. A complete package is required; Resume, Vet Pref (if applicable), etc. A completed Occupational Questionnaire is required. Some unscheduled work hours may be required.
The incumbent will serve as a Realty Officer, as Chief of the Contract Assurance Unit (CAU), under the general supervision of the Assistant Director for Oversight. He/she will be responsible for monitoring and support of the VA service provider operation in order to ensure compliance with the requirements of the Real Estate Owned and Portfolio Servicing Contract Quality Assurance Surveillance Plan, for Performance Requirements Summaries, and for managing, planning, training, and directing the work of supervisory, administrative, and clerical staff. __Knowledge of a VA or other nationwide home loan program as it relates to real estate owned oversight or loan servicing is highly desirable for placement in this position__. __Specific consideration will be given to candidates with real estate owned oversight as it pertains to transferring, securing, repairing, marketing, and selling OR to candidates with loan servicing experience in supplemental servicing, loss mitigation, and claims processing__. Major regular and recurring duties will otherwise include :
- Ensuring compliance with the requirements of VA's Real Estate Owned (REO) program.
Developing major policy related to the determination of VA REO assets.
Ensuring that the servicing contract is in compliance with applicable regulatory guidelines and CAU policies and procedures.
Planning and organizing CAU audits of broad scope and complexity.
Making recommendations in response to changes in policies, procedures, and organizational goals.
Performing objective and substantive analyses of the CAU's audits and reports.
Providing guidance to subordinate staff members in analyzing and synthesizing data.
Using effective data analysis techniques to draw conclusions and make recommendations for solutions to program issues.
Acting as primary manager responsible for providing accurate and consistent information to the public.
Providing technical advice concerning RPSC (Real Estate Owned and Portfolio Servicing Contract) Services as they relate to the development and enhancement of automated systems.
Maintaining relationships with service provider personnel, VA Central Office, Congressional staff members, and veterans.
Representing the VA on REO sales, portfolio monitoring, and residual organization issues.
Planning, prioritizing, and assigning the work of subordinate realty and loan specialists.
Evaluating work completed to ensure acceptable quality and timeliness.
Counseling and advising subordinates regarding work and administrative matters.
Developing appropriate performance standards and evaluating subordinates' work performance.
PHYSICAL REQUIREMENTS: The work is primarily sedentary; some walking and light lifting within the work area may be required.
To qualify for this position , applicants must meet all requirements by the closing date of the announcement.
GS-14: One year of specialized experience (equivalent to the GS-13 grade level in the federal service); experience that equipped you with the particular knowledge, skills and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Examples of specialized experience include, in the aggregate, realty program managerial duties in a position closely comparable, with substantive responsibility for an area of the VA home loan program and/or a nationwide home loan program as it relates to (1) Real Estate Owned (REO) oversight or (2) loan servicing; applying governing statutes, regulations, policies, processes, procedures, and systems pertinent to contract assurance and portfolio servicing or other similar national-level single family home loan programs; analyzing (e.g., reviewing and evaluating), comprehending, and applying decisions derived from a variety of data or complex information; communicating clearly and concisely, both orally and in writing, on issues of complex analytical, technical, and policy related matters; and managing and/or supervising (e.g., planning, organizing, directing, reviewing, etc.) the work activities of subordinates.
There is no educational substitution for job placement at the grade GS-14 level .
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position. This training and/or experience MUST be reflected by descriptions of your experience in your resume.
Knowledge of the governing statutes, regulations, policies, processes, procedures, and systems pertinent to VA Contract Assurance (VA's Real Estate Owned and Portfolio Servicing Contract RPSC activities), or similar national-level single family home loan program.
a VA or other nationwide home loan program as it relates to real estate owned oversight or loan servicing. Specifically, knowledge of oversight related to transferring, securing, repairing, marketing, and selling OR knowledge of loan servicing as it relates to supplemental servicing, loss mitigation, and claims processing.
Ability to analyze (e.g., review and evaluate), comprehend, and apply decisions derived from a variety of complex data or information.
Ability to communicate clearly and concisely, both orally and in writing, on issues pertaining to complex analytical, technical, and policy related matters.
Ability to manage and/or supervise (e.g., plan, organize, direct, review, etc.) the work activities of subordinates.
If you are referred for consideration, you may be asked to submit additional job related information. For more information on these qualification standards, please visit U.S. Office of Personnel Management's (OPM's) web site .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Note: Evidence of your experience must be supported by detailed documentation of like duties performed in the positions listed on your resume. You will also need to provide work experience information such as hours per week (FT/PT), salary, and starting/ending dates of employment (month and year format) to establish that you possess one or more years of the required experience at the appropriate level sought. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
After the vacancy announcement closes, applicants are evaluated against the questionnaire responses and placed in one of the three quality categories; __Best-qualified_, _Well-qualified_, or _Qualified.__ Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. All other qualified veterans will be placed at the top of the appropriate quality group, based on responses to the questionnaire.
Veteran's Preference: When applying for Federal jobs, eligible veterans should claim preference, for 5pt (TP) or 10pt (CP/CPS, XPP, XP), on the Occupational Questionnaire in the section provided and provide a legible copy of DD214(s) and/or documentation related to active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required to award preference. (See Required Documents section.)
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible veterans) must also submit an SF-15 Application for 10 Point Veterans Preference with required proof as listed on page two (2) of the form. For more information, please review the information for disabled veterans in the application checklist or visit .
To apply for this position, you must submit a complete Application Package (See Required Documents section below). The complete Application Package must be submitted by 11:59 PM (EST) on Friday, August 08, 2014. To begin the process, click the Apply Online button, to the right of your screen and log in to your existing USAJOBS account. You will complete the occupational questionnaire online and attach your documents. Please ensure you click the Submit My Answers button at the completion of your application. Note: 1. _To change or update your application, simply reapply through My USAJOBS, before the closing date. To check the status of your application, log into your USAJOBS account (( ), select Application Status and click on the more information link under the application status for this position. 2. If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account. 3. New or updated resumes are considered incomplete' applications until the required virus scan is cleared._
If you cannot apply online through USA Jobs: You will need to complete the Occupational Questionnaire (View Occupational Questionnaire) manually by faxing your answers on the OPM 1203FX Formto . The 1203FX form is only used when you are submitting your answers to the occupational questionnaire manually . You may attach all supporting documents (see Required Documents section below) with the 1203FX form at the same time using page two (2) of the form as a cover page for the fax transmission. Submitting duplicate occupational questionnaires (online or 1203FX) will override prior submissions and may result in your not receiving consideration for this position. _Keep a copy of your fax receipt in case verification is needed._
To fax supporting documents: If you were unable to upload your Required Documents to USA Jobs, after submitting your answers to the Occupational Questionnaire online, complete the required fax cover page using 1181379. This cover sheet is only used when faxing the application document(s) that you were not able to upload into USA Jobs. (Do not use the 1203fx form sending supporting documents.) Fax your documents to . _Keep a copy of your fax receipt in case verification is needed. Mailed/emailed applications will not be accepted._
The following documents are required: R sum / or online Resume, responses to the Occupational Questionnaire, Veterans' Preference documentation such as DD-214 or equivalent letter from the appropriate branch of service, SF-15 and VA Letter, as appropriate (which include dates of service and character of discharge). Use this checklist to ensure you have submitted everything. You will not be contacted for additional information. __Failure to submit any of the required documents may result in your not receiving credit for your Veterans Preference, Education and or Experience.__
After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent within 10 business days, to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.
Working for the Department of Veterans Affairs offers a comprehensive benefits package. This link provides and overview of the benefits currently offered. For more information please visit us at .
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit for Earning Annual (Vacation) Leave: VA may offer newly-appointed federal employees, credit for their job-related non-federal experience or active duty uniformed military service. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Relocation expenses are authorized for this position.
The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to .
Position Sensitivity: This position has a position-sensitivity level of Public Trust - Moderate Risk. Continued employment in this position is conditioned upon a favorable adjudication of a Moderate Risk Background Investigation (MBI) per VA Handbook 0710. An investigation will be conducted after the effective date of the selection. Persons currently holding the appropriate clearance do not require additional investigation. An individual receiving an unfavorable adjudication is ineligible to remain in this position.
This job opportunity announcement may be used to fill additional vacancies. Estimated Salary: $20 to $28 per hour based on qualifications.
Department Of Veterans Affairs
United States Citizens Permanent Full Time
Vacancy Identification Number (VIN) VB1181379
OUR MISSION: To fulfill President Lincoln's promise - To care for him who shall have
borne the battle, and for his widow, and his orphan - by serving
and honoring the men and women who are America's Veterans. How would you like to become a part of a team providing compassionate care to Veterans?
The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define who we are, our culture, and how we care for Veterans, their families and other beneficiaries.
The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence ( I CARE ).
As a VA professional, your opportunities are endless. With many openings in the multiple functions of VA, you will have a wide range of opportunities and leadership positions at your fingertips. For more information on the Department of Veterans Affairs, go to /.
You must be a U.S. citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. A complete package is required; Resume, Vet Pref (if applicable), etc. A completed Occupational Questionnaire is required. Some unscheduled work hours may be required.
The incumbent will serve as a Realty Officer, as Chief of the Contract Assurance Unit (CAU), under the general supervision of the Assistant Director for Oversight. He/she will be responsible for monitoring and support of the VA service provider operation in order to ensure compliance with the requirements of the Real Estate Owned and Portfolio Servicing Contract Quality Assurance Surveillance Plan, for Performance Requirements Summaries, and for managing, planning, training, and directing the work of supervisory, administrative, and clerical staff. __Knowledge of a VA or other nationwide home loan program as it relates to real estate owned oversight or loan servicing is highly desirable for placement in this position__. __Specific consideration will be given to candidates with real estate owned oversight as it pertains to transferring, securing, repairing, marketing, and selling OR to candidates with loan servicing experience in supplemental servicing, loss mitigation, and claims processing__. Major regular and recurring duties will otherwise include :
- Ensuring compliance with the requirements of VA's Real Estate Owned (REO) program.
Developing major policy related to the determination of VA REO assets.
Ensuring that the servicing contract is in compliance with applicable regulatory guidelines and CAU policies and procedures.
Planning and organizing CAU audits of broad scope and complexity.
Making recommendations in response to changes in policies, procedures, and organizational goals.
Performing objective and substantive analyses of the CAU's audits and reports.
Providing guidance to subordinate staff members in analyzing and synthesizing data.
Using effective data analysis techniques to draw conclusions and make recommendations for solutions to program issues.
Acting as primary manager responsible for providing accurate and consistent information to the public.
Providing technical advice concerning RPSC (Real Estate Owned and Portfolio Servicing Contract) Services as they relate to the development and enhancement of automated systems.
Maintaining relationships with service provider personnel, VA Central Office, Congressional staff members, and veterans.
Representing the VA on REO sales, portfolio monitoring, and residual organization issues.
Planning, prioritizing, and assigning the work of subordinate realty and loan specialists.
Evaluating work completed to ensure acceptable quality and timeliness.
Counseling and advising subordinates regarding work and administrative matters.
Developing appropriate performance standards and evaluating subordinates' work performance.
PHYSICAL REQUIREMENTS: The work is primarily sedentary; some walking and light lifting within the work area may be required.
To qualify for this position , applicants must meet all requirements by the closing date of the announcement.
GS-14: One year of specialized experience (equivalent to the GS-13 grade level in the federal service); experience that equipped you with the particular knowledge, skills and abilities (KSA's) to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled, in the normal line of progression for the occupation in the organization. Examples of specialized experience include, in the aggregate, realty program managerial duties in a position closely comparable, with substantive responsibility for an area of the VA home loan program and/or a nationwide home loan program as it relates to (1) Real Estate Owned (REO) oversight or (2) loan servicing; applying governing statutes, regulations, policies, processes, procedures, and systems pertinent to contract assurance and portfolio servicing or other similar national-level single family home loan programs; analyzing (e.g., reviewing and evaluating), comprehending, and applying decisions derived from a variety of data or complex information; communicating clearly and concisely, both orally and in writing, on issues of complex analytical, technical, and policy related matters; and managing and/or supervising (e.g., planning, organizing, directing, reviewing, etc.) the work activities of subordinates.
There is no educational substitution for job placement at the grade GS-14 level .
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position. This training and/or experience MUST be reflected by descriptions of your experience in your resume.
Knowledge of the governing statutes, regulations, policies, processes, procedures, and systems pertinent to VA Contract Assurance (VA's Real Estate Owned and Portfolio Servicing Contract RPSC activities), or similar national-level single family home loan program.
a VA or other nationwide home loan program as it relates to real estate owned oversight or loan servicing. Specifically, knowledge of oversight related to transferring, securing, repairing, marketing, and selling OR knowledge of loan servicing as it relates to supplemental servicing, loss mitigation, and claims processing.
Ability to analyze (e.g., review and evaluate), comprehend, and apply decisions derived from a variety of complex data or information.
Ability to communicate clearly and concisely, both orally and in writing, on issues pertaining to complex analytical, technical, and policy related matters.
Ability to manage and/or supervise (e.g., plan, organize, direct, review, etc.) the work activities of subordinates.
If you are referred for consideration, you may be asked to submit additional job related information. For more information on these qualification standards, please visit U.S. Office of Personnel Management's (OPM's) web site .
IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE WILL NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.
Note: Evidence of your experience must be supported by detailed documentation of like duties performed in the positions listed on your resume. You will also need to provide work experience information such as hours per week (FT/PT), salary, and starting/ending dates of employment (month and year format) to establish that you possess one or more years of the required experience at the appropriate level sought. If your resume/application does not support your questionnaire answers, we will not allow credit for your response(s).
After the vacancy announcement closes, applicants are evaluated against the questionnaire responses and placed in one of the three quality categories; __Best-qualified_, _Well-qualified_, or _Qualified.__ Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. All other qualified veterans will be placed at the top of the appropriate quality group, based on responses to the questionnaire.
Veteran's Preference: When applying for Federal jobs, eligible veterans should claim preference, for 5pt (TP) or 10pt (CP/CPS, XPP, XP), on the Occupational Questionnaire in the section provided and provide a legible copy of DD214(s) and/or documentation related to active duty service which shows dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required to award preference. (See Required Documents section.)
Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible veterans) must also submit an SF-15 Application for 10 Point Veterans Preference with required proof as listed on page two (2) of the form. For more information, please review the information for disabled veterans in the application checklist or visit .
To apply for this position, you must submit a complete Application Package (See Required Documents section below). The complete Application Package must be submitted by 11:59 PM (EST) on Friday, August 08, 2014. To begin the process, click the Apply Online button, to the right of your screen and log in to your existing USAJOBS account. You will complete the occupational questionnaire online and attach your documents. Please ensure you click the Submit My Answers button at the completion of your application. Note: 1. _To change or update your application, simply reapply through My USAJOBS, before the closing date. To check the status of your application, log into your USAJOBS account (( ), select Application Status and click on the more information link under the application status for this position. 2. If you have never applied through USA Jobs for a position with the Federal Civil Service, you will need to create a USA Jobs account. 3. New or updated resumes are considered incomplete' applications until the required virus scan is cleared._
If you cannot apply online through USA Jobs: You will need to complete the Occupational Questionnaire (View Occupational Questionnaire) manually by faxing your answers on the OPM 1203FX Formto . The 1203FX form is only used when you are submitting your answers to the occupational questionnaire manually . You may attach all supporting documents (see Required Documents section below) with the 1203FX form at the same time using page two (2) of the form as a cover page for the fax transmission. Submitting duplicate occupational questionnaires (online or 1203FX) will override prior submissions and may result in your not receiving consideration for this position. _Keep a copy of your fax receipt in case verification is needed._
To fax supporting documents: If you were unable to upload your Required Documents to USA Jobs, after submitting your answers to the Occupational Questionnaire online, complete the required fax cover page using 1181379. This cover sheet is only used when faxing the application document(s) that you were not able to upload into USA Jobs. (Do not use the 1203fx form sending supporting documents.) Fax your documents to . _Keep a copy of your fax receipt in case verification is needed. Mailed/emailed applications will not be accepted._
The following documents are required: R sum / or online Resume, responses to the Occupational Questionnaire, Veterans' Preference documentation such as DD-214 or equivalent letter from the appropriate branch of service, SF-15 and VA Letter, as appropriate (which include dates of service and character of discharge). Use this checklist to ensure you have submitted everything. You will not be contacted for additional information. __Failure to submit any of the required documents may result in your not receiving credit for your Veterans Preference, Education and or Experience.__
After the vacancy announcement closes and a referral certificate is issued, an electronic notification letter - or e-mail - will be sent within 10 business days, to applicants who provide an e-mail address. Otherwise, you will receive a notification letter via the U.S. Postal Service within 2 to 4 weeks.
Working for the Department of Veterans Affairs offers a comprehensive benefits package. This link provides and overview of the benefits currently offered. For more information please visit us at .
VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process.
Receiving Service Credit for Earning Annual (Vacation) Leave: VA may offer newly-appointed federal employees, credit for their job-related non-federal experience or active duty uniformed military service. Such credit must be requested and approved prior to the appointment date and is not guaranteed.
Relocation expenses are authorized for this position.
The Department of Veterans Affairs offers Permanent Change of Station (PCS) relocation services. Permanent Change of Station is the relocation of a household due to government convenience in connection with a transfer between duty stations or facilities. For more information go to .
Position Sensitivity: This position has a position-sensitivity level of Public Trust - Moderate Risk. Continued employment in this position is conditioned upon a favorable adjudication of a Moderate Risk Background Investigation (MBI) per VA Handbook 0710. An investigation will be conducted after the effective date of the selection. Persons currently holding the appropriate clearance do not require additional investigation. An individual receiving an unfavorable adjudication is ineligible to remain in this position.
This job opportunity announcement may be used to fill additional vacancies. Estimated Salary: $20 to $28 per hour based on qualifications.
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