Sales Associate Hunting/Firearms FT

Company Name:
Gander Mountain
A Gander Mountain Sales Associate is responsible for assisting customers in their selection of products that meet their needs for their desired outdoor adventures and will maximize store sales. Building customer loyalty through outstanding customer service by asking questions, listening, recommending products and closing the sale. Stocking, merchandising and maintaining a clean, replenished shopping environment for our customers is essential in creating a repeat customer.
Essential Functions:
1. Assist in leading the store in the absence of and along side the Store Manager
2. Promotes Sales and Profit Generation by meeting sales and profit goals, market appropriate merchandising, execution of plan-o-grams, use reporting tools as a guide in decision making.
3. Connects with customers by asking open-ended questions to assess customer needs and makes relevant suggestions for the customer's outdoor lifestyle needs. Engage and share knowledge with customers and other associates. Drives store sales by suggesting additional items to customers to meet their outdoor lifestyle needs.
4. Drives Operations and Budget Management by reducing costs while maintaining standards, achieving shrink goals, managing labor and other controllable expenses.
5. Set high expectations and hold others accountable, reward success, community involvement, promote brand recognition, clearly communicate policies and expectations.
6. Plan and delegate by executing company directives and inspiring the team to accomplish objectives, schedule and clearly assign and communicate work.
7. Develop people through recruiting, training, and evaluating associates through performance feedback, trimly reviews and development plans.
8. Establish and maintain functional, productive working relationships across the organization as well as in the community. Promote and utilize the "open door" policy.
9. Embrace and apply "Service Standards", exceed customer expectations and resolve any customer issues
10. Follow and implement company processes and procedures including all compliance requirements, meet timelines as well as monitor progress and adjust timelines as needed.
Non-Essential Functions:
Complete other duties as assigned
Education/Experience : BA/BS in Business Manager or related field with 2+ years' retail management experience, preferably in a big box format or an equivalent combination of education and experience.
Other Qualifications:
Proven ability to lead and develop solid teams, manage process, and build relationships and influence decisions.
Outstanding oral and written communication, interpersonal, persuasive, leadership and negotiation skills are required to interact with all levels of the store team.
Possess a positive, can-do attitude and enjoy meeting and interacting with customers.
Demonstrate excellent selling skills and the ability to meet or exceed sales goals.
Must be willing to work a flexible schedule based on business needs, including evenings, weekends and holidays.
Able to freely access all areas of the store including sales floor, stock area and register area by standing, walking, stooping, crawling, climbing, crouching, kneeling and climbing a ladder; ability to lift, and/or move up to 50 lbs.
Desire and ability to work in a fast-paced, dynamic environment.
Flexibility and adaptability to change with ability to manage multiple priorities and responsibilities.
Strong computer skills with the ability to effectively maneuver in a Windows environment and through Microsoft Office products.
Must be at least 21 years of age.
Must be legally able to possess a firearm
Gander Mountain is committed to a diverse and inclusive work environment.
Date: 2014-07-08
Country: US
State: MI
City: Taylor
Postal Code: 48180
Category: 701 - Hunting/Archery - Sales Associate PT

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