Resource Service Coordinator Customer Service & Call Center at Geebo

Resource Service Coordinator

Company Name:
Select Family of Staffing Companies
Resource Service Coordinator
Weekly paychecks Health Care Other Great Benefits
Responsible for moderately complex planning, coordinating, controlling, and directing activities of operational resources. Also responsible for customer interaction, communicating with the Field Technician Supervisors, and coordinating jobs with Project Managers.
Major Job Duties and
Responsibilities:
Coordinates service resources. Assigns team members to project. Schedules personnel, materials, sub-contractors and equipment based on project needs, skill sets, and availability. Inputs project location to system. Generates Work Order Documents, dispatches technicians, and notifies customers. Responsible for customer interaction/satisfaction. Interacts and communicates with all Project Managers and HVAC Field Technician Supervisor to assign/dispatch Controls Technicians and HVAC Technicians. Coordinates operations interaction with the Parts Department and Acquisition, as necessary. Reviews project paperwork, complete calls, and forwards project paperwork to Project Administrators. Maintains customer satisfaction by investigating concerns, routing them to the assigned staff, and responding to special requests. Logs service start-up and service work requirements in job tracking system. Responsible for generating, interpreting, and printing various assigned reports. Flexibility to work overtime/weekends, as required.
Typically requires a one-year certificate from college or technical school; or three (3) plus years of related experience and/ or training; or equivalent combination of education and experience.
Education/
Experience: One-year certificate from college or technical school; or three (3) plus years of related experience and/ or training; or equivalent combination of education and experience.
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Need flexibility in your work schedule?
Crave a high-pay, low-stress job opportunity?
Want someone to cut through the noise and find the ideal job for you?
Join the Select Staffing team, and we'll get you on a new career path. From helping you tune up your resume to accelerating your skills with our computer training, we'll get you on the road to professional success!
Potential Select benefits include health insurance, dependent care assistance accounts, referral bonuses, and safety incentives, as well as the best temporary, part-time, and full-time positions available in today's growing job market.
Select is proud to invite qualified job seekers to join our team of talented Associates. Please note our screening requirements before applying: All applicants must provide documentation proving that they are eligible to work in the United States and may be asked to submit to a drug test and reference and background checks.Estimated Salary: $20 to $28 per hour based on qualifications.

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