Technical customer support
Company Name:
Collabera
## DESCRIPTION
Provide technical customer support assistance to computer system users. Specialists are responsible for answering questions or resolving computer software application problems for clients in person, via telephone or from a remote location. The technical skills include knowledge of electronic equipment and computer software.
Education/
Experience:
Associates degree in computer related or management/customer service field or equivalent training required
2-4 years customer service and/or assisted customers with computer applications
Responsibility level:
Exercises moderate independent judgment with direction from supervisor
Skills
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)
Basic ability to work independently and manage one's time (Required)
Basic knowledge of electronic equipment and computer hardware and software (Required)
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required)
Has the ability to troubleshoot system error vs. user error
Has the communication skills to communicate with customers at all levels (Required)
Job Title: Technical customer support
Job Code: Tech Support - IN
Location: Columbus, Indiana, US
Pay rate: DOE
Duration: 1 Year
Experience: 1 - 5 years
Recruiter: Siddharth Patel
Phone
Email-ID: siddharth. ;
URL: Estimated Salary: $20 to $28 per hour based on qualifications.
Collabera
## DESCRIPTION
Provide technical customer support assistance to computer system users. Specialists are responsible for answering questions or resolving computer software application problems for clients in person, via telephone or from a remote location. The technical skills include knowledge of electronic equipment and computer software.
Education/
Experience:
Associates degree in computer related or management/customer service field or equivalent training required
2-4 years customer service and/or assisted customers with computer applications
Responsibility level:
Exercises moderate independent judgment with direction from supervisor
Skills
Verbal and written communication skills, problem solving skills, customer service and interpersonal skills (Required)
Basic ability to work independently and manage one's time (Required)
Basic knowledge of electronic equipment and computer hardware and software (Required)
Knowledge of computer software, such as configuration management software, desktop communications software, operating system software and internet directory services software (Required)
Has the ability to troubleshoot system error vs. user error
Has the communication skills to communicate with customers at all levels (Required)
Job Title: Technical customer support
Job Code: Tech Support - IN
Location: Columbus, Indiana, US
Pay rate: DOE
Duration: 1 Year
Experience: 1 - 5 years
Recruiter: Siddharth Patel
Phone
Email-ID: siddharth. ;
URL: Estimated Salary: $20 to $28 per hour based on qualifications.
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