Inside Sales Representative - Engines
Company Name:
The RightThing, an ADP Company
This is more than a job posting for the Kohler Company, one of the oldest and largest privately held companies in North America. This is an invitation to collaborate and apply your craft in a creative, conscious and characterful culture.
As a Technical Inside Sales Representative with Kohler Engines, this is your unique opportunity to set your mark and live on the leading edge. This position is referenced internally as Associate Sales Executive. The Technical Inside Sales Representative is responsible for providing a gracious experience for existing customers and targeted new customers. The Technical Inside Sales Representative builds relationships and regularly works with distributor and OEM customers. This position effectively communicates pertinent sales information throughout the Kohler Engines division. The position will also represent Kohler Engines interest to ensure customer contracts are honored and objectives are realized. The Technical Inside Sales Representative works closely with all Kohler Engines cross functional teams driving desired results for the organization. The Technical Inside Sales Representative will develop a strong skill set in sales and product knowledge allowing the individual to be considered for Outside Sales opportunities. This position serves as part of the Kohler Engines Sales farm system and a training ground with the ability to advance up the sales career track.
HOW TO APPLY
Apply online at www.kohlerjobs.comto job number 03X6Y or via the following link:
https://kohler.taleo.net/careersection/kohlercom/jobdetail.ftl?lang=en&job=03X6Y
HOW YOU WILL CONTRIBUTE
Develop and build trusting relationships with all Sales Executives, Area Managers, key functional colleagues in Kohler Engines, and key customer contacts.
Work closely with all sales support functions in Kohler Engines including Operations, Engineering, Quality, Marketing, Accounting and Customer Service to ensure proper alignment of resources and gaining consensus while driving efficiency and success.
Support Outside Sales, Distributors, OEM customers, and the International Sales team by seeking out and providing in a timely fashion all necessary information, i.e., product availability, features, standard pricing, part searches, replacement engines, drawing requests, expedited events, etc. The Associate Sales Executive will own the activity from start to finish resulting in no required follow-up from other parties.
Work with customers to determine what engine specification they need; then drive spec changes through the Product LifeCycle Management (PLM) system. Expedite the change request from start to finish with clear communication to customers and the International team if called upon. Manage the dashboard for customer-requested specs/revisions for the business.
Maintain a list of open quotes, expediting to meet the customer's timeframe, and drive to completion. Measure quote success via a quote tracking system. Learn the quote entry system to ensure Inside Sales is assisting in the most effective manner.
Drive all sample engine and emergency part delivery requests. Determine, with customer and sales input if the customer pays for the sample or not. Determine appropriate sample shipping method. Maintain a sample engine portfolio for tracking, follow-up, and communicating to our customer base.
Maintain CRM customer database and Kohler Net sales function for Engines and all related activities with the CRM customer database.
Manage and handle all internet, electronic, and phone inquiries for Engines Sales group.
Communicate general production quality issues, corrective actions, and delays to the Sales team, Distributor and OEM customers as they develop. Handle field complaint responses as needed.
Assist with creating sales presentations for customer meetings. Maintain shared files with user-friendly system .Determine what presentation content should be based on input from sales and meeting agenda.
Manage the global communication for the Engine Sales team. This may include sales bulletins sent to our global sales team, distributor network, and possibly, select customers.
Act as the Sales liaison for all process improvement initiatives. Performing data analyses, market research, and applying lean principles will be required. Role may be as a champion of the initiative or as an active participant representing the best interests of our customers and global Sales team. Partner with cross functional colleagues per the initiative's requirements.
Manage the prospecting and lead generation process for the Engines Sales team. Maintain the scorecard and facilitate monthly meetings with the Sales team and distributor base via a closed loop system. Update leadership team as required.
Manage smaller accounts with little travel, i.e., KPS, SDMO, Ferris, etc. meeting customer's expectations while meeting the required sales targets. This activity includes frequent communication with key customer contacts, managing the forecast, business activity, and strategic initiatives with the customer. These opportunities serve as an excellent training opportunity for larger account activity.
Fulfill customer, dealer, and distributor promotional merchandise requests assisting Marketing Analyst as required.
Coordinate on site activities for customer visits as required.
Complete and execute special projects per established timelines as directed by the Manager - Sales & Administration, Inside Sales for Kohler Engines. This may include Sales training initiatives.
RELATIONSHIPS AND CONTACTS
Supervisory Relationships:
Reports to the Manager - Sales & Administration, Inside Sales.
Organization Relationships:
Daily contact with Area Managers
Daily contact with Sales Executives
Daily contact with the Customer Service in order to ensure customer obligations are fulfilled
Frequent contact with Engineering, Marketing, and Quality.
Frequent contact with the Diesel team.
External Business Relationships:
Contact with Kohler Engines distributors, dealers, and OEMs.
MINIMUM REQUIREMENTS - WHAT YOU NEED TO QUALIFY
Bachelor's degree required.
Strong communication skills required.
Individual who wants to progress beyond this level of responsibility within the Engines organization is desirable.
Associate will be able to relocate within a 5 year period, with ability to progress upward through sales job family.
SKILL PREFERENCES - HOW YOU CAN STAND OUT
Technical or engineering background preferred.
Experience in sales and/or customer relations preferred.
ABOUT THE COMPANY
Beyond competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at http://www.kohler.com.
Since 1873, our life's work has been to contribute to a higher level of gracious living for those who are touched by our products and services. Today, over 50 leading edge Kohler brands deliver on that promise to customers in six continents- a testament to the craft of over 30,000 associates and the culture in which they operate.
As Kohler associates we are stewards of our craft, our culture, our environment and our communities. We care about our work and are committed to a single level of quality. We forge our own path. And in turn, experience the joy of discovery and the opportunity to grow.
If you're ready to contribute to our culture and set your mark, apply today at kohler.jobs.
We are an equal opportunity employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
The RightThing, an ADP Company
This is more than a job posting for the Kohler Company, one of the oldest and largest privately held companies in North America. This is an invitation to collaborate and apply your craft in a creative, conscious and characterful culture.
As a Technical Inside Sales Representative with Kohler Engines, this is your unique opportunity to set your mark and live on the leading edge. This position is referenced internally as Associate Sales Executive. The Technical Inside Sales Representative is responsible for providing a gracious experience for existing customers and targeted new customers. The Technical Inside Sales Representative builds relationships and regularly works with distributor and OEM customers. This position effectively communicates pertinent sales information throughout the Kohler Engines division. The position will also represent Kohler Engines interest to ensure customer contracts are honored and objectives are realized. The Technical Inside Sales Representative works closely with all Kohler Engines cross functional teams driving desired results for the organization. The Technical Inside Sales Representative will develop a strong skill set in sales and product knowledge allowing the individual to be considered for Outside Sales opportunities. This position serves as part of the Kohler Engines Sales farm system and a training ground with the ability to advance up the sales career track.
HOW TO APPLY
Apply online at www.kohlerjobs.comto job number 03X6Y or via the following link:
https://kohler.taleo.net/careersection/kohlercom/jobdetail.ftl?lang=en&job=03X6Y
HOW YOU WILL CONTRIBUTE
Develop and build trusting relationships with all Sales Executives, Area Managers, key functional colleagues in Kohler Engines, and key customer contacts.
Work closely with all sales support functions in Kohler Engines including Operations, Engineering, Quality, Marketing, Accounting and Customer Service to ensure proper alignment of resources and gaining consensus while driving efficiency and success.
Support Outside Sales, Distributors, OEM customers, and the International Sales team by seeking out and providing in a timely fashion all necessary information, i.e., product availability, features, standard pricing, part searches, replacement engines, drawing requests, expedited events, etc. The Associate Sales Executive will own the activity from start to finish resulting in no required follow-up from other parties.
Work with customers to determine what engine specification they need; then drive spec changes through the Product LifeCycle Management (PLM) system. Expedite the change request from start to finish with clear communication to customers and the International team if called upon. Manage the dashboard for customer-requested specs/revisions for the business.
Maintain a list of open quotes, expediting to meet the customer's timeframe, and drive to completion. Measure quote success via a quote tracking system. Learn the quote entry system to ensure Inside Sales is assisting in the most effective manner.
Drive all sample engine and emergency part delivery requests. Determine, with customer and sales input if the customer pays for the sample or not. Determine appropriate sample shipping method. Maintain a sample engine portfolio for tracking, follow-up, and communicating to our customer base.
Maintain CRM customer database and Kohler Net sales function for Engines and all related activities with the CRM customer database.
Manage and handle all internet, electronic, and phone inquiries for Engines Sales group.
Communicate general production quality issues, corrective actions, and delays to the Sales team, Distributor and OEM customers as they develop. Handle field complaint responses as needed.
Assist with creating sales presentations for customer meetings. Maintain shared files with user-friendly system .Determine what presentation content should be based on input from sales and meeting agenda.
Manage the global communication for the Engine Sales team. This may include sales bulletins sent to our global sales team, distributor network, and possibly, select customers.
Act as the Sales liaison for all process improvement initiatives. Performing data analyses, market research, and applying lean principles will be required. Role may be as a champion of the initiative or as an active participant representing the best interests of our customers and global Sales team. Partner with cross functional colleagues per the initiative's requirements.
Manage the prospecting and lead generation process for the Engines Sales team. Maintain the scorecard and facilitate monthly meetings with the Sales team and distributor base via a closed loop system. Update leadership team as required.
Manage smaller accounts with little travel, i.e., KPS, SDMO, Ferris, etc. meeting customer's expectations while meeting the required sales targets. This activity includes frequent communication with key customer contacts, managing the forecast, business activity, and strategic initiatives with the customer. These opportunities serve as an excellent training opportunity for larger account activity.
Fulfill customer, dealer, and distributor promotional merchandise requests assisting Marketing Analyst as required.
Coordinate on site activities for customer visits as required.
Complete and execute special projects per established timelines as directed by the Manager - Sales & Administration, Inside Sales for Kohler Engines. This may include Sales training initiatives.
RELATIONSHIPS AND CONTACTS
Supervisory Relationships:
Reports to the Manager - Sales & Administration, Inside Sales.
Organization Relationships:
Daily contact with Area Managers
Daily contact with Sales Executives
Daily contact with the Customer Service in order to ensure customer obligations are fulfilled
Frequent contact with Engineering, Marketing, and Quality.
Frequent contact with the Diesel team.
External Business Relationships:
Contact with Kohler Engines distributors, dealers, and OEMs.
MINIMUM REQUIREMENTS - WHAT YOU NEED TO QUALIFY
Bachelor's degree required.
Strong communication skills required.
Individual who wants to progress beyond this level of responsibility within the Engines organization is desirable.
Associate will be able to relocate within a 5 year period, with ability to progress upward through sales job family.
SKILL PREFERENCES - HOW YOU CAN STAND OUT
Technical or engineering background preferred.
Experience in sales and/or customer relations preferred.
ABOUT THE COMPANY
Beyond competitive benefits and compensation, Kohler proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at http://www.kohler.com.
Since 1873, our life's work has been to contribute to a higher level of gracious living for those who are touched by our products and services. Today, over 50 leading edge Kohler brands deliver on that promise to customers in six continents- a testament to the craft of over 30,000 associates and the culture in which they operate.
As Kohler associates we are stewards of our craft, our culture, our environment and our communities. We care about our work and are committed to a single level of quality. We forge our own path. And in turn, experience the joy of discovery and the opportunity to grow.
If you're ready to contribute to our culture and set your mark, apply today at kohler.jobs.
We are an equal opportunity employer.
Estimated Salary: $20 to $28 per hour based on qualifications.
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