Supervisor - Distribution Center

Company Name:
American Eagle Outfitters, Inc.
POSITION TITLE: Supervisor Distribution Center Evening Shift
REPORTS TO: Manager of Operations
SUPERVISES: Group Leaders, Operations Clerks, Forklift Operators, Material Handlers, Merchandise Processors
Dont let our casual and fun work atmosphere mislead you (we proudly wear jeans and t-shirts to work), we are wicked smart people focused on achieving results. How else would our company have grown from annual sales of approx. $1 Billion in 2001 to annual sales of approx. $3.5 Billion last year? Enough about the past though, our future is compelling. In addition to maintaining our US leadership position we are focused on growing and enhancing our global business. For example in 2013 we expanded into Mexico and now have our own stores in mainland China and Hong Kong. We are also very focused on growing our web/mobile/.com business, which is about $500 million in annual sales, with a target of growing to $1 Billion. This is important to highlight, because all of these global sales (Bangkok to Boise) are currently fulfilled from our Ottawa, Kansas Distribution Center (DC). The 1.2 Million Sq. Ft. Ottawa DC is the flagship of the American Eagle distribution network, a technology showcase and has a fantastic employment reputation (we were just voted best place to work in Ottawaour 5th year in a row). We have a fantastic leadership team that prides itself on focusing on individuals strengths, treating people like people and not as objects and delivering both results while enabling rewarding careers.
Supervise employees, workload flow, and operations in one or more departments of the Distribution Center
Infuse a team with passion, innovation, and teamwork through a focus on people and integrityAEO, Inc.s core values!
Forecast and respond to production volume and labor needs to maximize productivity and ensure quality
Develop and implement methods and procedures to improve efficiency and safety of operations
Communicate daily to associates regarding production goals and company information
Access reports and interpret data in order to plan daily production goals
Monitor WMS systems and report problems to systems team for resolution
Observe for mechanical defects and alert maintenance
Interface with other supervisors/departments to maximize the labor force to meet daily objectives.
Train, develop, and supervise non-exempt employees
Maintain the security of all merchandise and capital equipment in assigned departments
Promote and maintain high employee morale and safety, and counsel employees for unacceptable performance/attendance
Administer company policies and procedures
Maintain the accuracy of inventory
Evaluate job performance of associates in assigned departments
Evaluate and maintain proper level of business supplies
Other duties as assigned
Performance management and hiring of associates
Dictate destination of workflow and human resources
Prepare and present associate review
Accident investigation and recommendation for corrective action
Individual should be willing to work in a fun, fast paced environment, and have a good sense of humor. The individual should also be strategic, innovative, logical, objective, a people developer, a relationship builder, and a team player.
College Degree in any Business-related field or equivalent work experience preferred
Two years previous management experience in a warehouse/distribution/retail environment or equivalent
Understanding of WMS and/ or experience in a RF environment
Ability to manage multiple assignments
Excellent written and verbal communication skills, interpersonal skills, and planning skills
Excellent problem solving ability, high sense of urgency
PC skills, including spreadsheet and database experience
Must have the ability to act independently

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