Customer Service Representative - State Farm Agent Team Member Sales at Geebo

Customer Service Representative - State Farm Agent Team Member

Company Name:
Don O'Harroll - State Farm Agent
My team''s mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mendenhall, MS and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
## Position Overview
I am seeking dynamic insurance professionals for the office of Don O''Harroll - State Farm Agent who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career!
## Responsibilities
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Work with the agent to establish and meet marketing goals.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
## As an Agent Team Member, you will receive
Salary plus commission/bonus
Hourly pay plus commission/bonus
Valuable experience
## Requirements
Successful track record of meeting sales goals/quotas preferred
Interest in marketing products and services based on customer needs
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to make presentations to potential customers
Achieve mutually agreed upon marketing goals
Provide timely and thorough activity reports to agent
Ability to assess customer needs and conduct effective interviews
Experience in marketing financial products
Knowledge of financial services products
Knowledge of life products
Knowledge of health products
Ability to explain complex financial issues in understandable terms
Property & Casualty license (must be able to obtain)
Life & Health license (must be able to obtain)
Courses on ethical and customer centered sales practices will be required
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
Position may require travel
Position may require irregular working hours
## My Training Program Includes
Learning to market property/casualty, life, health and bank products
Setting sales and growth goals
Learning how to network effectively
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent's employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. If you choose to pursue an agency opportunity, you will need to apply and go through the regular State Farm Insurance Companies' agent selection process
Req #: 611662
Status: Active
State: MS
City: Mendenhall
Postal Code: 39114
Category: Customer Service, Retail, Sales, Insurance, Banking/Mortgage
Job Type: Full TimeEstimated Salary: $20 to $28 per hour based on qualifications.

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